Data Entry Customer Service
Resume:
Angelia D. Nuriddin
Stockbridge, GA 30281
Summary: Experienced in the Data Entry Field for Receiving, Training Associates in different areas and mentoring associates to excel to the highest level. Highest level of Communication Skills able to assist in any areas. Obtained Customer and Mentorship Awards
Experience: Sams Club Mcdonough GA
Telephone Operator 05-2011 to 03- 2014
• Greeted caller and announced name and phone number of client.
• Recorded and delivered messages and furnished information to the appropriate management staff,associates and or departments
• Answer questions pertaining to product information, on hand merchandise, warranty information,recall info.
• Resolve any Customer Service Issuess
Sams Club Mcdonough GA
Cashier 03-2009 to 05-2011
• Executed daily operations of scanning merchandise keeping IPM high, Selling upgrades for memberships and suggesting members to renew their memberships early
• Computed bill, itemized lists and tickets showing amount due, using adding machine or cash register. Processing members in timely fashions, transferring merchandise from one cart to another or flatbed. Train new associates. Balance draw with reports
• Wrote, designed and produced Sales reached goals of 10 upgrades a day. Made change, process checks credit cards, balance draw. SamsClub Morrow GA
04-2005 to 03-2009
Auditor Supervisor
• Inspected accounting systems to determine their efficiency and protective value. Prepare cycle counts and research any shortages
• Trained and managed 8 associates and achieved significant improvements in their productivity.
• Prepared reports of findings and recommendations for any shortages and examined records to gather data for improvements Sams Club Morrow GA
Cafe Associate 07-2003 to 04-2005
• Brewed coffee and tea, and filled containers with requested beverages. Make pizzas sell hot dogs and or any merchandise cafe related. Set up for the day and break down for the night.
• Prepared food such as sandwiches, salads, and ice cream dishes, using standard formulas and following directions keep area clean including dining area, back area and all equipment, handle paperwork for temperatures, keep area safe and take care of any customer service concerns or associate concerns.
• Ordered items needed to replenish supplies. Stock out shelves with needed merchandise also stocking out for next day preparation. Take care of all said paperwork check temps on foods rotate foods according to dates, keeping all products fresh with proper rotation. Stocking Merchandiser 06-2002 to 07-2003
• Greeted customers on sales floor and ascertained brand, type and quality of merchandise desired.
• Processing return to vendors for credit for floor changes newly seasonal merchandise
• Took inventory of stock. Place singe on merchandise, put up displays. Sell Warranties and memberships
• Requisitioned merchandise from stockroom.
• Estimated quantity of merchandise required to fill customers' needs. Education: Brielle Business College Atlanta GA
Certification Data Entry/Hotel Travel 1986
• significant courses included Data Entry.
• Hotel/Travel Courses- Reservations
• .
References: Available upon request
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