Madhavi Pentela

adyqpl@r.postjobfree.com

470-***-****

SUMMARY:

About 5 years of experience in providing client services and software testing.

I have good knowledge in Create and maintain spreadsheets using Excel.

I have good knowledge in File documents and maintain organized records.

Inputting and maintaining data in our database accurately and efficiently.

Experience in testing software, Web applications with Manual testing methodologies.

Responsible for raising tickets as well as gathering stats for issues reported by both internal and external teams.

Experience with ticket management system and bringing them to the closure.

Talking to development team and understanding periodic changes to the system.

Knowledge and experience with JIRA, Salesforce for entering tickets.

Work experience in team environment reporting status of my work, understanding, and managing expectations.

Good understanding of SDLC (Software Development Life Cycle) both waterfall and agile methodologies.

Willing to work in new environments, ability to work under pressure, and demonstrate quick learning capability.

Good communication, issue finding, solving, and learning skills.

TECHNICAL SKILLS:

Operating System / Applications : Linux, Windows, Web Applications

Languages / Tools : SQL, Selenium, HP Quality Center, JIRA

Other Tools : MS Excel, MS Office, TOAD (Tool for Oracle Application Development)

Databases : MySQL, DB2, Oracle, MS Access

Education:

Masters in computer application from Geetanjali PG college, India.

Bachelors in computer science(B.SC) from Vikrama Simhapuri University, India.

EXPERIENCE:

Role: QA Analyst/Tester (Feb' 2019- Current)

Client: Zebra Technologies

Project: Work Force Schedule & Time and Attendance

Responsibilities / Accomplishments:

Provided Help desk support for the end users.

Determine the priority of the ticket based on issue reported.

Report ticket queue status to Client support managers.

Understand the application under Test and Prepare Test strategy.

Walk through the procedure with the end users.

Involved in regression testing using selenium.

Reviewing the test reports and preparing summary report.

Prepared and executed Test cases as per system requirements.

Follow up with development team on the status of tickets entered.

Analyzing and fixing the failed Test scripts.

Categorizing the failed test cases with priority based on severity.

Identify test cases to automate.

Maintenance of test suites Q-Test.

Enhancing the selenium Test cases for cross browsing testing.

Tested the front end forms for the data entry.

Tested the verification batch job and other batch jobs using different kinds of data.

Testing the forms in various browsers like Internet Explorer, Chrome, Firefox.

Logged Defects and tracked them in HP Quality Center and Jira.

Good Knowledge in Selenium using Web driver.

Involved in writing Xpaths for object identification.

Role: QA Analyst/Tester (Feb 2017-Jan 2019)

Client: Canoesys INC

Project: Federated Data Service

Responsibilities / Accomplishments:

Executed, and maintained over 300 Selenium automation scripts for web enrollment forms.

Prepare and maintain test scripts and test data for Automation.

Used Agile (scrum) Software development Methodology.

Tested user stories on 2 weeks’ sprints and participated different Scrum ceremonies.

Performed all aspects of verifications including smoke testing, functional testing, and regression testing on major functionalities of the application.

Understanding and analyzing acceptance criteria based on user stories.

Extensively performed database testing using selenium to compare the data that is entered.

Involved in preparation of use case journeys, test strategy, test estimates, test plan.

Involved in preparation of Test scenarios and manual test cases as per the design which is feasible to test

Setup the Automation using Selenium WebDriver, Test NG and Eclipse IDE to run test cases in multiple browsers and platforms.

Environment: JDK 1.6, Selenium Web driver, TestNG, Fire bug, Jenkins, Eclipse IDE, SQL Server, JIRA, XML, HTML, CSS, JavaScript.

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