General Manager Delivery Driver

Junior Gedeon

Mobile: 713-***-**** adyqpi@r.postjobfree.com

Las Vegas, Nevada

SUPERVISORY – FOOD & BEVERAGE MANAGER

Targeting Industries to include:

HIGH END FOOD SERVICE BUSINESS-TO-BUSINESS RESORT- HOTEL SERVICES

Highly polished, pleasant, and demonstrates a genuine interest in collaboration, innovation, and improvement. Hospitality Manager/Business /Development and food service expert in articulating concepts that build company vision, enhance corporate identity, and strengthen brand image when working to improve new food service & product development. Successful at rapidly growing business for universally recognized companies, as well as planning and launch for new companies with measurable market profitability.

Professional Career History

Delivery Drivers, Inc. Las Vegas, NV

Delivery Driver (August 2022 - Current)

August 2022– Delivery Driver until now. Responsible to pick up groceries and packages from any Walmart and deliver them to customers’ house. Shop and deliver groceries to customers’ houses. Pick up customers’ returned from their houses and return them to Walmart.

Pizza Hut, Las Vegas, NV

General Manager (June 2022– September 20202

June 2022 – General Manager. Lead the entire team, generate weekly schedule, manage daily/weekly/monthly financial budget, generate daily incident reports, investigate guests’ incidents, report all incidents to the company’s claims adjuster, train all new management staff, conduct team meetings, give incentives to employees, give monthly employees’ awards for employee retentions. Conduct 1 on 1 monthly meetings to get employees feedbacks and concerns for better work environments, celebrate employees’ birthdays.

American Express Centurion Lounge, Las Vegas, NV

General Manager (December 2020 – June 2022)

Responsible for meeting and exceeding all financial and service aspects that the client American Express has set forth for the operation of the lounge. To include Union relations, hiring, development and training of staff, FOH, BOH, and BAR. All financial responsibilities responsibilities for the lounge including maintenance, F&B and all ancillary needs, Newspapers, Magazines, and all needed to operate the lounge. Facilities management to include Janitorial, Extermination, Contract Cleaning with a third party. Great working relationship with the Team Leader from American Express and all involved. Assist FOH from clearing tables and reset for next guests. Assist the kitchen when necessary. Review schedules before other managers posted. Giving incentives to employees when they go above and beyond. Acknowledge other employees in front of others for a job well done. Refer guests to complete surveys on their experiences from the lounge. Conduct weekly management meeting. Conduct daily briefings with all employees. Keep lounge cleans and organizes. Check on guests to make sure they’re enjoying their times in the lounge. Generate incident reports. Conduct daily/weekly/monthly safety meeting. Conduct monthly emergency procedures with employees.

American Express Centurion Lounge, Las Vegas, NV

Assistant General Manager (February 2019 – December 2020)

November 2019 - December 2020 Interim General Manager

Due to the fact that the General Manager has been on Leave Of Absence (Medical Leave). Responsible for meeting and exceeding all financial and service aspects that the client American Express has set forth for the operation of the lounge. To include Union relations, hiring, development and training of staff, FOH, BOH, and BAR. All financial responsibilities for the lounge including maintenance, F&B and ancillary needs. Newspapers, Magazines, and all needed to operate the lounge. Facilities management to include Janitorial, Extermination, Contract with a third party cleaning, great working relationship with the Team Leader from American Express and all involved. Assist FOH from clearing tables and reset for next guests. Assist the kitchen when necessary. Review schedules before other managers posted. Giving incentives to employees when they go above and beyond, Acknowledge other employees in front of others for a job well done. Refer guests to complete surveys on their experiences from the lounge. Conduct weekly management meeting, celebrate employees’ birthdays, Conduct daily briefings with all employees. Keep lounge cleans and organizes. Check on guests to make sure they’re enjoying their times in the lounge. Generate incidents’ reports. Conduct daily/weekly/monthly safety meeting. Conduct monthly emergency procedures with employees.

American Express Centurion Lounge, Houston, TX

Floor Manager(January 2018 – February 2019)

Travel by planes every other week to assist other lounges throughout the portfolio when short management and to train new management staff or simply extra assistance is needed as well to motivate the staff with my achievement within the organization. Control personal company credit card by managing and submitting monthly expenses’ reports. Supervise staff. Train staff to perform allocated roles. Manage inventory. Assist guests with any queries or requests. Administer pay slips to staff. Generate incidents reports and report them to the company’s claims’ adjusters. Removing soiled dishes from tables. Reset tables and furniture for new guests. Assist FOH staff when busy. Controlled lounge to ensure smooth operation is in placed on a daily basis. Helping the lounge meet services and expectations, sales, and profits objectives along with supervising and directing associates in daily work activities. Assist the General Manager with ensuring proper trainings of new associates. Ensure all equipment is in place and that it has been check for smooth operation. Conduct daily briefings with associates. Giving incentives to employees to keep their Morales high and for employees’ retentions. Keep the staff motivated. Keep great working relationship with the client and front desk associates. Refer guests to complete survey on behalf of the lounge.

American Express Centurion Lounge, Miami, FL

Lead Server (November 2017- January 2018)

Attends the business an hour before all Servers, and is responsible to direct set up of dining room and cocktail area in a consistent fashion within the time frame allowed under the discretion of the Lead Server. Servers will pass hors d’oeuvre, clear dishes and other debris during cocktail hour, keep hors d’oeuvres tables filled and clean. Servers will also be assigned to additional tasks prior to breakfast, lunch, and dinner service as the need arises, such as helping the bar, making salads, pouring wine or champagne. Servers will be expected to maintain a gracious manner with all guests and uphold our high level of service. Service of all meals are directed by the Lead Server and will be covered during initial training and will be repeated during pre - meal meetings. Servers will be responsible for complete dining room duties to include clearing of all dish ware/glassware as directed, crumbing tables, and removing soiled linens if required. Prior to leaving any event all Servers checked out by the Lead Server. Assist back of house whenever necessary.

American Express Centurion Lounge, Miami, FL

Server (November 20126- November 2017)

Serves patrons with food and beverages in a positive and a friendly manner. Provides information to help with food and beverage selections. Maintains dining ambiance with an enthusiastic attitude. Prepares dining room by removing soiled dishes and cleaned and sanitized all tables and reset for the next guest. Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies. Keeps kitchen informed by noting timing of meal progression.

Serves orders by picking up and delivering orders patrons’ choices from the bar and condiments.

Maintain table setting by removing courses as completed, replenish utensils, refilling water glasses and being alert to patrons spills or other special needs. Conclude dining experience by acknowledging choice of restaurant and inviting patrons to return soon.

American Express Centurion Lounge, Miami, FL

Dishwasher/Receiver (New Opening) (June 2015 - November 2016)

Maintain a clean kitchen, properly washes and sorting soiled dishes, and preps foods as needed for the kitchen. Keeps dish

area free of debris and organized at all times. Set up dish stations, including dish machines and sinks. Maintains clean/dry floor throughout the shift. Properly washes, stacks, and stores china, glassware, silverware, cookware, and storage containers.

Certificate Of Completion

North Miami Senior High School: Miami, FL (1999 – 2000) High School Diploma.

Med Life Institute: Miami Gardens, FL (2012 – 2013) License Practical Nurse (LPN).

Med Life Institute: Miami Gardens, FL (January 2011) Home Health Aide Certified (HHA).

Compass MIT Program: (2017) Graduated. Certificate.

Flik Hospitality Group Pricilla Russel Award (November 2019) Award.

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