Bartender

Robyn Margani

*** ******* ***** **. #**** Henderson, NV 89014 570-***-**** *****.*******@*****.*** We can make a great team!

Are you looking for an energetic, outgoing bartender with great customer service skills? Will your serving staff benefit from a fun-loving, dedicated team member? Let’s meet and discuss the possibilities! Current TAM card, health card, and Sheriff’s card.

Experience

BARTENDER MOHEGAN SUN CASINO JUNE 2013 – JULY 2022 Breakers High volume bar located inside Mohegan Sun Casino with live entertainment nightly.

· Responsible for efficient drink service while providing excellent guest service in a high turnover environment.

· Co-created custom drink offerings on a weekly drink basis to complement the music style.

· Accountable for accurate cash and credit card transactions in our POS. Service Bartender Supply effective drink service to multiple cocktail servers. Banquet Bartender Setup and tear down of temporary bars, specific to each function. Supply professional bar services throughout the event. Accountable for tracking of sales and cash/credit card transactions when applicable.

COCKTAIL SERVER MOHEGAN SUN CASINO JULY 2020 – JULY 2022

· Taking casino gaming guests’ orders in handheld POS, using a specified route for efficient delivery of beverages.

· Traying and delivering of guests’ beverages based on service tickets as quickly as possible to maintain satisfied guests.

Skills & Abilities

GUEST SERVICE

· Customers are the livelihood of the industry, so it is important to me to always deliver exceptional service. I pride myself in this, leading to guests returning to my bars to see me. I quickly develop a rapport with the guests to make them feel welcome and at home.

SALES

· Frequently had highest sales for my shift. I can tactfully upsell top-shelf drinks and add-ons, while following responsible alcohol management techniques.

COMMUNICATION

· I truly enjoy talking with everyone, even the difficult customers. I can get a quick read on people to help them decide on a drink they will enjoy. I have diffused tense situations and handle the stress of such incidents while keeping other guests isolated from the occurrence and happy. References

· Candace Eckler Co-worker Phone: 267-***-****

· Anna Conover Co-worker Phone: 570-***-****

· Alicia Thompson Co-worker Phone: 570-***-****

Contact this candidate