Post Job Free

Resume

Sign in

Customer Service Information Technology

Location:
Washington, DC
Posted:
August 05, 2023

Contact this candidate

Resume:

Shameer Khan

703-***-**** ● Bristow, VA ● adyqnp@r.postjobfree.com

EDUCATION

George Mason University Bachelor of Science Jan 2021-Present

Major: Information Technology

GPA: 3.95/4.0

Northern Virginia Community College Associates May 2019 - Dec2020

●GPA: 3.95/4.0

●Major: Information Technology

SKILLS

Languages: Python, Java, SQL, HTML, PHP Tools: AutoCAD, Adobe, MySQL Awards: Deans List, Scholar of the Year Pi Kappa Alpha

PROJECTS

Shopify Apps Cart

Developed a simulated app store with a checkout feature for Shopify apps using the Tkinter python library for the GUI component of the application.

Imported a CSV file with raw data on apps for sale and categorized app selection based on categories, prices, and ratings.

Created a checkout menu with app info and pricing details using object-oriented programming to create class objects for each app with attributes like price and rating.

Database For a Fictitious School

Created an ERD design and MySQL database for a fictitious school based on client requests and necessary functions for the school's operation.

Added data manually for the entities using SQL script and ran simple queries on the data to provide the required information for the fictitious client.

Ensured data integrity through the implementation of validation processes and data protection through backups and database integrity constraints

EXPERIENCE

Parking Operations Supervisor Nov 2022– Present

Premiere Automotive Dumfries, VA

Managed team of cashiers and customer service reps for daily parking operations at Dulles Airport.

Innovated and implemented solutions to improve efficiency and customer satisfaction.

Oversee management of four parking lots through regular meetings and effective communications.

Ensured proper upkeep and functionality of hardware components at entry and exit gates of parking lots.

Security Officer May 2021– Aug 2021

First Coast Security Chantilly, VA

●Implemented security plans for AWS database centers in accordance with AWS protocols

●Responsible for the security of the location of multiple database centers including patrols and stationed security for red zone entry to the databases.

Volunteer July 2019– Oct 2019

SERVE Manassas, VA

100 + volunteer hours

Customer service at the front desk, stocked up the warehouse, maintained cleanliness and order at the homeless shelter

Volunteer June 2016–Feb 2021

Humanity First Chantilly, VA

200 + volunteer hours

Set up food drives, organized an annual peace event in Pennsylvania, and set up collaboration with homeless programs in Washington, D.C.



Contact this candidate