Sales Associate Customer Service

Benjamin Sanderson

**** ***** ******, *******, ***** 77015 • 832-***-**** • **************@*****.***

PROFESSIONAL OVERVIEW

Hardworking individual able to work efficiently in a collaborative environment with customers and other employees. I am a highly motivated, detail-oriented and friendly individual with several years of experience providing office assistance, customer service in retail and restaurant atmospheres, preparation of food, and ensuring work environments are clean and safe.

OBJECTIVE

To obtain a challenging position in a reputable organization to expand my learning, knowledge, and skills.

RELEVANT SKILLS

Compassionate and empathetic

Disciplined in working with groups

Dedicated; will effectively work to see improvement in co-workers

Initiative and aware

Effective listener

Accommodating and able to implement new learning strategies

Fast Learner

Managing Orders

Great organizational skills

Strong written and verbal communication skills

Microsoft Office Suite

Comprehensive Research Experience

Technical Writing

EXPERIENCE

Iguana Joe’s, Houston, Texas April 2019 - Present Server

Provided highest quality of service to the customers through seating arrangements and managing inflow.

Dedicated to ensuring customer satisfaction by remaining accessible and friendly.

Required attention to detail and little to no mistakes

Able to understand guests’ service needs.

Thorough understanding of maintaining good coordination and timing while doing tasks quickly.

Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.

Coordinated with other staff to ensure the availability of best service for the guests.

Collect payments and balance transactions with receipts.

Ivey Electrical, Channelview, Texas June 2013 to March 2021 Office Assistant

Assisted in office work, invoicing, filing, and maintaining organization of the workshop.

Assisted in material delivery to various companies in the Houston area.

Assisted in company shutdown procedures by maintaining company file records and inventory of the workshop.

Walmart, Crosby, Texas September 2018 to February 2019 Cap Team 2 Associate

Loading and unloading shipments, organizing backroom spaces, and constructing displays.

Maintain clean, neat and member-ready areas for stocking operations.

Check and label inventory, products, and expiration dates of incoming deliveries.

Knowledge and experience in using a pallet jack.

Dedicated to ensuring customer satisfaction by remaining accessible and friendly.

Developed interpersonal skills with co-workers and customers.

Increased communication skills while working under pressure.

Increased time management skills.

JC Penney, Houston and Baytown, Texas December 2015, August 2016 to August 2018

Sales Associate

Sales Associate mainly in the Men’s department.

Dedicated to ensuring customer satisfaction by remaining accessible and friendly.

Experienced in greeting customers, answering questions, offering assistance, and providing product information.

Operated cash registers, managed financial transactions, and balances drawers.

Followed department sales goals on a monthly basis and participated in sales meetings with entire team.

Some experience with online orders.

Some experience with loading and unloading freight trucks.

Named Levi’s Specialist for 4 months in a row.

VOLUNTEER OUTREACH

VoLANteers – Volunteer Outreach for LAN, Inc.

2017 Party on the Planet – Earth Day Project at Houston Zoo

2016 Company Wide Earth Day Project – Cleanup at Hershey Park

MathCounts – Texas Society of Professional Engineers

Assisting with math competitions in College Station and Sugarland, Texas.

Second Baptist Church

Multiple years as a volunteer with Angels of Light (2006-2018)

EDUCATION

San Jacinto College North Campus, Houston, Texas – Associates Degree in Communications – August 2016 – December 2021

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