Salesforce Developer Administrator

470-***-**** Work Status: US citizen

**********@*****.*** Trailhead: Dildora Ata

Atlanta, GA USA LinkedIn: dora-ata

Dora Ata

PROFESSIONAL SUMMARY

Highly proficient and motivated Salesforce Developer with 3+ years of experience and extensive APEX knowledge. • Excellent experience in Salesforce configuration and customization, including APEX classes, APEX triggers, Visualforce, and Lightning Web Components (LWC). • Moreover, proficient in integration between Salesforce and external applications using REST APIs, SOAP APIs, OAuth, and Single Sign-On. • Solid experience with Continuous Integration technologies such as SFDX, VS Code, GIT, and JIRA for effective migration of changes from development to production. • Ability to write complex SOQL and SOSL queries across multiple objects. • Experience in working with Debug Apex Scripts using System Log Console to catch exceptions. • High level understanding of Salesforce Governor Limits with an ability to optimize code to respect those limits. • Component in creating SF Profiles, Roles, Users, Page Layouts, Email Services, Approval Process, Flows, Tasks, Events, Validation Rules, Reports and Dashboards. • Adept at collaborating and communicating with Agile Scrum team members to optimize workflows and ensure project success. • Excellent ability to work independently and cooperatively in a team, and to thrive in a fast-faced environment.

SKILLS & ABILITIES

Apex • Apex Classes and Triggers • Apex Testing • Asynchronous Apex • Visualforce Pages • Approval Process • Postman • SOQL, SOSL, SQL • SOAP API, REST API • HTML, CSS • Java, JavaScript • Dashboards, Reports • Flow • Formulas • Workflow Rule • Validation Rules • Data Loader • Data Import Wizard • SFDX

• Visual Studio Code, IntelliJ IDEA • Agile Methodology, Scrum • Git, GitHub • Jira, Jenkins • LWC • Fluent in English, Turkish, Russian, Uzbek, Tajik

CERTIFICATIONS

Salesforce Certified Administrator

Salesforce Certified Platform App Builder

Salesforce Certified Service Cloud Consultant

Salesforce Certified Platform Developer

EXPERIENCE

2020 May - Present AzulCRM, Tysons, VA

Salesforce Developer

Responsible for designing, coding, and implementing Salesforce applications. • Developing Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce to support business requirements. • Meeting with project managers to determine CRM needs.

• Developing customized solutions within the Salesforce platform. • Testing the stability and functionality of the application. • Troubleshooting and fixing bugs. • Maintaining the security and integrity of the application software. • Striving towards coding best practices and data quality. • Writing documents and contributing to technical documentation • Supporting the Salesforce Administrator on occasion. • Experience developing customer-facing interfaces. • Advanced knowledge of Salesforce CRM platforms. • Proficient in SOQL, SOSL, Apex, JavaScript, and LWC.

Salesforce Administrator

All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups. • Attending user support tickets. • Identifying and gathering requirements from users and stakeholders. • Salesforce configuration changes with flows, Process Builder, fields, page layouts, record types, custom settings, dashboards, and reports. • Managing Email-to-Case and other Support Settings. • Administering and customizing client-facing Community portal.

• Providing support to internal resources to resolve system issues. • Building custom reports and dashboards for various departments as needed. • Using Dataloader and Data Import Wizard to import/export/update data.

2011 Jan – 2020 Feb At Home Solutions LLC, New York, NY Home health Aide

Monitoring patient condition by observing physical and mental condition, intake and output, and exercise. • Recording patient information by making entries in the patient journal and notifying nursing supervisor of changing or unusual conditions. • Performing basic health care services for patients, including checking vital signs or administering prescription medication. • Working with a nurse, personal care aide, CNA, nurse aide, nursing assistant, and other caregivers and in-home care professionals. 2007 Sept – 2008 Jun Samarqand Pedagogika College, Uzbekistan Computer Education Instructor

Responsible for designing and teaching various computer courses for young adults. • Created course outlines and wrote instruction and reviewed handouts for each of the different courses. EDUCATION

2007 June Samarqand State Uni, Uzbekistan

Bachelor of Science in Engineering and Vocational Education PROJECTS

Timesheet Tracking System

I simplified and centralized time tracking, project management, and invoicing for a company with multiple projects and employees. Through the creation of custom objects, fields, relationships, validation rules, and screen and record-triggered flows, I successfully implemented a configurable system that met the organization's requirements and provided a user-friendly experience for employees and contractors.

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