Katie O’Neil

Agile Coach Program Manager Scrum Master

331-***-**** adyqkp@r.postjobfree.com LinkedIn

SKILLS & CERTIFICATIONS

Lean, PRINCE2, Agile, Cloud Computing, Master of Project Management Certification (MPM), Six Sigma Green Belt, IT Certification (Software Development), ITIL, SPOC, CSM, Agile PM, Azure RDO, Power BI

PROFESSIONAL SUMMARY

A CSM certified IT Product Manager and Scrum Master with over 15 years of experience in Agile methodologies and 22+ years in IT. Expertise in building product vision, product roadmap, MVP determination, backlog creation, sprint planning, backlog grooming, and sprint ceremonies. Proven track record in managing large multi-site international cross-functional IT work streams for large companies across various domains.

AREAS OF EXPERTISE

PMO leadership

PDLC, PDM, SDLC, ALC

Agile Methodologies, Lean Six Sigma,

Wireless infrastructure, Change Control, Process Implementation

Agile Product Owner, Enterprise Security

Jira, Clarity, Confluence, PPM tool, ADO, Power BI, Microsoft Team Foundations Server for DevOps and Agile Methodology.

CORE COMPETENCIES

Project Management: Define and articulate project goals and milestones, manage and motivate teams, resolve technical and business issues.

Leadership: Combine technical knowledge with the ability to leverage individual strengths of team members, mediate conflicts, encourage communication, and inspire.

Agile Coaching: Facilitate Agile process knowledge to all team members, coach Product Owners to drive business value, cultivate an Agile mindset in all team members.

Tools and Technology: Can easily assimilate new tools necessary to move teams forward quickly in adoption of these tools to drive Agile transformation forward.

PROFESSIONAL EXPERIENCE

Sr. Scrum Master/Agile Coach, The Options Clearing Corporation, 2020-Present

Assisted in building Agile teams within the Risk Pillar.

Guided teams toward self-organization, encouraging and motivating them to focus on iteration goals.

Identified and acted on coaching opportunities at the individual and team level.

Supports the adoption of transformational change by designing, teaching, and coaching an agile mindset.

An advanced thought leader teaching best practices, methods, tools and measures of success / assessment criteria.

Enables high performance culture and focused on building strong working relationships with colleagues at all levels of the organization anchored on trust, respect, accountability, and recognition.

Runs and designs the Agile community of practice and collaborates with departmental Agile champions to mature organizational agility across the entire enterprise.

Sr. Project Manager/Scrum Master, US Foods, 2018-2020

Utilized in-depth knowledge of the agile frameworks to establish consistency in agile practices across the organization.

Managed identification and communication of all project risks and led core team in proactive management of risk response strategies.

Facilitated the adoption, implementation and sustainability of Agile/DevOps framework, principles, and practices using Azure DevOps tool and Power BI for metrics.

Successfully guided teams in the implementation of the following items in ADO boards: Initiative/Epic/Feature roadmap, sprint planning, user stories, work item creation, intake process templates, and managing cross-team dependencies.

Sr. Agile Project Manager / Scrum Master, Grant Thornton (Sogeti), 2017-2018

Utilized Agile Scrum and Kanban methodologies, coordinating Sprint ceremonies with Product Owners.

Provided hands-on support and guidance to the team, collaborating across all roles within the Agile environment.

Enabled an environment for a high-performance culture and focused on building strong working relationships with colleagues at all levels of the organization anchored on trust, respect, accountability, and recognition.

Facilitated the adoption, implementation and sustainability of Agile/DevOps framework, principles, and practices using Azure DevOps tool and Power BI for metrics.

Manager PMO Project Services, Connection, 2016-2017

Responsible for the setup of the PMO, writing all processes based on PMBOK.

Senior Technical Project/ Program Manager, AT&T Network Planning and Engineering, 2009-2015

Directed global rollouts of new software and systems for clients including AT&T, GM, and IBM.

Managed all phases of the software development lifecycle (SDLC) for dozens of custom solutions.

EDUCATION

Master's in Project Management, Stevens Institute of Technology, Hoboken, NJ

B.S. in Sports Medicine, Washington State University, Pullman, WA

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