Operations, Manager, Leadership, Executive, Team Bldg

Tammy Cox

903-***-**** ************@*****.***

HIGHLIGHTS OF QUALIFICATIONS

My #1 goal is to set, and then help to raise the bar, for and with, every Team Member I work with. Early in my career, when I was first out of college, the owner of the Company I worked for... a humble and hardworking multi-millionaire, many times over, once told me, “No matter what business you're in... you're always in the people business". And guess what... I'm still in the people business today.

I am a high energy Management Professional seeking to acquire a permanent career position, a position of and with values, respect, and integrity for those served; a position that will allow and support the furthering of both career and personal goals.

Successful Proven Leadership abilities with 20 plus years of Project, Program and Facility Management Administration experience related to Healthcare in both the Clinic and Hospital settings

Acting within the position and scope of authority, carrying out those actions that are in the best interest of the Organization, as per the Board of Directors

Day to Day operations of the Organization, including but not limited to:

Oversight of capital improvements,

Reporting to the Board of Directors,

Developing Organization Policies and Procedures for Operations and Facility success and security,

Public Relations,

Maintain knowledge and skillsets regarding Federal, State and all other Local accreditations,

Research, locate and help manage grant / funding program opportunities,

Collaborate with CFO in preparing and adhering to the required annual budget for successful operations of the Organization,

Supervision and support of Department Leads,

Create, cultivate and maintain healthy Team morale and the environment conducive to this,

Priority to Team and Provider relations to create and maintain an environment that allows for their success, being that all of their needs are met accordingly,

Empower and support the leadership team with recruitment and retention efforts, onboarding and orientation of new associates, ensure adequate staffing and performance management in all areas,

Assist in all ways (within scope of work) that help to maintain administrative and clinical operations that will provide the highest quality care and best possible outcomes for patients,

Assist with defining and maintaining key measures of success and best care via Quality Measures,

Strong interpersonal and communication skills, including the ability to communicate with Clients / Patients / Family members / Team members / Providers and Leaders on a wide range of topics as needed, with patience and understanding,

Ability to professionally and quickly resolve problems and conflicts that arise daily,

Manage multiple projects at various stages and successfully work cross-functionally,

Competent, self-motivated and able to work independently, or on a Team, with minimal supervision,

Direct and complete projects as assigned.

Work Experience

Clinics Practice Manager

Duncan Regional Hospital/Jefferson County Hospital – Duncan, OK 08/2021-04/2023

Operations Manager

Aptitude Health Services/BlueSprig Pediatrics – Lawton, OK 12/2020-08/2021

Director of Outpatient Services

Lighthouse Behavioral Wellness Centers – Ardmore, OK 05/2019-07/2020

Program Operations Manager

Texoma ACO / Clinics of North Texas - Wichita Falls, TX 12/2015 to 01/2019

Client Services Representative Internship

Social Security Administration - Ardmore, OK 06/2015 to 09/2015

Branch Manager, Assistant to Director of Admin, Assistant to Director of Nursing

At Home Healthcare -Tyler, TX 08/2013 to 06/2015

Case Management Coordinator, Assistant to Director of Social Work, Assistant to Director of Nursing, Assistant to Administrative Director

Trinity Mother Frances Hospital - Tyler, TX 04/2012 to 08/2013

Housing/Community Development Specialist

City of Lawton - Lawton, OK 05/2010 to 12/2011

Education:

MS, Healthcare Administration, currently pursuing -Oklahoma State University

BS, Organizational Leadership and Supervision

Current RHC Certification via NARHC

AS, Health Care Technology/Healthcare Administration

AS, Public Service Administration

AAS, Engineering - Construction Management Techniques

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