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Customer Service Administrative Assistant

Location:
St. Louis, MO
Posted:
August 05, 2023

Contact this candidate

Resume:

Tierra Pearson

Medical biller and coder

Florissant, MO 63130

adyqk7@r.postjobfree.com

+1-314-***-****

Work Experience

Warehouse Worker

Blue crew temp - St. Louis, MO

August 2022 to May 2023

It's a temp service that gives me assignments of jobs to complete Warehouse Worker

Randstand - St. Louis, MO

February 2022 to August 2022

Worked for production line for reckit.

Production Worker

Tight Line Composites - St. Louis, MO

August 2021 to January 2022

Made windmills fan blades

Customer Service Representative

Access to Care - St. Louis, MO

May 2020 to February 2021

Schedule transportation for member to go to the doctors or discharged from the hospital. Scanner Operator

richo - St. Louis, MO

January 2020 to February 2020

scanned old documents into the computer

Packer/Shipper

Groove - Saint Peters, MO

September 2019 to November 2019

Pack totes to ship out

Dietary Aide

The Sheridan at Laumeier Park - Sunset Hills, MO

May 2019 to August 2019

Take orders and serve clients

Set and clean tables, dishes, wash napkins, cut fruit, clean dietary stations and kitchen line. Customer Service Representative

Vehicle Protection Center - Saint Peters, MO

January 2019 to February 2019

Call customers and sell extended car warranty

Production Worker

progressive balloons

December 2018 to January 2019

Made holiday gifts..

Packer/Shipper

great team service

September 2018 to December 2018

Find the customer items and pack it then ship it... Production Operator

bioMerieux - Hazelwood, MO

November 2016 to July 2018

• Made medical blood bacteria cards for hospitals

• Worked various machines to make and package the blood bacteria cards

• Make a minimal of 50,000 blood bacteria blood cards a day but, made up to 70,000 a day. Home Health Aide (HHA)

Right At Home - St. Louis, MO

January 2015 to June 2016

- Clean

- Take to doctors appointment

- Give baths

- Run errands

Administrative Assistant

National healthcare Corporation - St. Louis, MO

September 2013 to January 2015

- Call doctors

- Assign ICD 9 codes to patients

- Make work schedules

- enroll patients

- Fax, copy, order supplies

Inventory agent

Reliant Inventory - St. Louis, MO

March 2011 to August 2013

- Responsible for counting the physical inventory at all the Schnucks

- Dierbergs, and local grocery markets

- Traveled to various stores throughout the day

- Performs other duties as assigned

Home Health Aide

HHA - St. Louis, MO

December 2009 to September 2010

- Responsible for assisting clients with daily living activities

- Took clients to doctor's appointments

- Cooked and washed clothes for the client

- Assist clients with administration of medicine

Inventory agent

WIS International - St. Louis, MO

March 2008 to December 2009

Responsible for counting the physical inventory at all the Schnucks, Dierbergs, and local grocery markets

-Traveled to various stores throughout the day

-Performs other duties as assigned

- Supervise, Order items

Customer Service Rep

Country Squires Cleaners - St. Louis, MO

April 2007 to February 2008

- Collect money from customers

- Sort out clothes

- Send clothes out to be cleaned

- Clean and manage the store

Supervisor for esclating calls

Convergys, 41 Village Square Dr

October 2005 to March 2007

- Order items for customer

- Reset customer passwords

- Creates account

- Track down package for customer

- Taking 100+ incoming and outgoing calls daily

Education

Associates of Occupational Studies in Medical Billing & Coding in Medical in Medical Billing & Coding

American Intercontinental University - St. Louis, MO March 2012 to January 2014

Skills

• forklift

• Microsoft Excel

• Machine Operator

• Manufacturing

• Customer Service

• Call Center

• CSR

• Customer Care

• Customer Support

• Manufacturing Experience

• Data Management

• Data Entry

• Time Management

• Computer Literacy

• Accounts Receivable

• Phone Etiquette

• Medical Coding

• ICD-9

• SOAP

• Dispatching

• Warehouse experience

• Medical terminology

• Typing

• HIPAA

Languages

• English - Expert

Assessments

Customer Focus & Orientation — Proficient

November 2019

Responding to customer situations with sensitivity. Full results: Proficient

Attention to Detail — Completed

November 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Reliability — Proficient

November 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Proficient

Logic & Critical Thinking — Proficient

September 2019

Using logic to solve problems.

Full results: Proficient

Attention to Detail — Completed

September 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Administrative Assistant — Proficient

July 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Work style: Reliability — Proficient

September 2019

Tendency to be dependable and come to work

Full results: Proficient

Administrative assistant/receptionist — Familiar

January 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

Factory, Medical Device, Forklift, Microscope,

SOAP, Medical terminology, knowledge of vital signs, Data Entry, 10 key, retail



Contact this candidate