Customer Service Administrative Assistant
Resume:
Tierra Pearson
Medical biller and coder
Florissant, MO 63130
**************@*****.***
Work Experience
Warehouse Worker
Blue crew temp - St. Louis, MO
August 2022 to May 2023
It's a temp service that gives me assignments of jobs to complete Warehouse Worker
Randstand - St. Louis, MO
February 2022 to August 2022
Worked for production line for reckit.
Production Worker
Tight Line Composites - St. Louis, MO
August 2021 to January 2022
Made windmills fan blades
Customer Service Representative
Access to Care - St. Louis, MO
May 2020 to February 2021
Schedule transportation for member to go to the doctors or discharged from the hospital. Scanner Operator
richo - St. Louis, MO
January 2020 to February 2020
scanned old documents into the computer
Packer/Shipper
Groove - Saint Peters, MO
September 2019 to November 2019
Pack totes to ship out
Dietary Aide
The Sheridan at Laumeier Park - Sunset Hills, MO
May 2019 to August 2019
Take orders and serve clients
Set and clean tables, dishes, wash napkins, cut fruit, clean dietary stations and kitchen line. Customer Service Representative
Vehicle Protection Center - Saint Peters, MO
January 2019 to February 2019
Call customers and sell extended car warranty
Production Worker
progressive balloons
December 2018 to January 2019
Made holiday gifts..
Packer/Shipper
great team service
September 2018 to December 2018
Find the customer items and pack it then ship it... Production Operator
bioMerieux - Hazelwood, MO
November 2016 to July 2018
• Made medical blood bacteria cards for hospitals
• Worked various machines to make and package the blood bacteria cards
• Make a minimal of 50,000 blood bacteria blood cards a day but, made up to 70,000 a day. Home Health Aide (HHA)
Right At Home - St. Louis, MO
January 2015 to June 2016
- Clean
- Take to doctors appointment
- Give baths
- Run errands
Administrative Assistant
National healthcare Corporation - St. Louis, MO
September 2013 to January 2015
- Call doctors
- Assign ICD 9 codes to patients
- Make work schedules
- enroll patients
- Fax, copy, order supplies
Inventory agent
Reliant Inventory - St. Louis, MO
March 2011 to August 2013
- Responsible for counting the physical inventory at all the Schnucks
- Dierbergs, and local grocery markets
- Traveled to various stores throughout the day
- Performs other duties as assigned
Home Health Aide
HHA - St. Louis, MO
December 2009 to September 2010
- Responsible for assisting clients with daily living activities
- Took clients to doctor's appointments
- Cooked and washed clothes for the client
- Assist clients with administration of medicine
Inventory agent
WIS International - St. Louis, MO
March 2008 to December 2009
Responsible for counting the physical inventory at all the Schnucks, Dierbergs, and local grocery markets
-Traveled to various stores throughout the day
-Performs other duties as assigned
- Supervise, Order items
Customer Service Rep
Country Squires Cleaners - St. Louis, MO
April 2007 to February 2008
- Collect money from customers
- Sort out clothes
- Send clothes out to be cleaned
- Clean and manage the store
Supervisor for esclating calls
Convergys, 41 Village Square Dr
October 2005 to March 2007
- Order items for customer
- Reset customer passwords
- Creates account
- Track down package for customer
- Taking 100+ incoming and outgoing calls daily
Education
Associates of Occupational Studies in Medical Billing & Coding in Medical in Medical Billing & Coding
American Intercontinental University - St. Louis, MO March 2012 to January 2014
Skills
• forklift
• Microsoft Excel
• Machine Operator
• Manufacturing
• Customer Service
• Call Center
• CSR
• Customer Care
• Customer Support
• Manufacturing Experience
• Data Management
• Data Entry
• Time Management
• Computer Literacy
• Accounts Receivable
• Phone Etiquette
• Medical Coding
• ICD-9
• SOAP
• Dispatching
• Warehouse experience
• Medical terminology
• Typing
• HIPAA
Languages
• English - Expert
Assessments
Customer Focus & Orientation — Proficient
November 2019
Responding to customer situations with sensitivity. Full results: Proficient
Attention to Detail — Completed
November 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Reliability — Proficient
November 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Proficient
Logic & Critical Thinking — Proficient
September 2019
Using logic to solve problems.
Full results: Proficient
Attention to Detail — Completed
September 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Administrative Assistant — Proficient
July 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Work style: Reliability — Proficient
September 2019
Tendency to be dependable and come to work
Full results: Proficient
Administrative assistant/receptionist — Familiar
January 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Factory, Medical Device, Forklift, Microscope,
SOAP, Medical terminology, knowledge of vital signs, Data Entry, 10 key, retail
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