Customer Service Representative
Resume:
Objective
To obtain a retail position with your organization.
Skills
Possess ability to create presentations and facilitate groups
Possess clerical, data entry, customer service, intake and case management experience
Ability to maintain a professional attitude and have previous experience communicating with the public
Worked under moderate supervision and was able to perform tasks independently and make my own judgments while adapting to changes within a company
Performed administrative duties like updating case notes for client files and updating the monthly stats report
Cased managed multiple clients and knowledgeable of community resources
Possess organizational skills, cash handling skills, basic mathematical computation skills, computer and technical skills, and possess good communication skills.
Experience
Support Services Group - Waco, TX - November 2021 - July 2022
Teleperformance – Killeen, TX – October 2019- December 2019
Teleperformance – Killeen, TX – August 2018 – December 2018
Licenced United Healthcare Health Insurance Sales Agent
GC Services – Copperas Cove, TX October 2017 – July 2018
Account Representative
Hawkins Personnel – New Braunsfels, TX June 2017 - Present
Customer Service
Spectrum – San Marcos, TX January 2017 – May 2017
Direct Sales
Centurylink – San Marcos, TX May 2016 – December 2016
Sales and Customer Service Representative
Teleperformance – Killeen, TX – October 2015 – May 2016
Customer Service Representative
Freebird’s World Burrito – Killeen, TX – June 2015 – October 2015
Front of House Staff
Central Counties Center MHMR – Temple, TX – April 2014 – October 2014
Social Worker II
Cedar Crest Hospital – Belton, TX – September 2013 – March 2014
Mental Health Associate
The Salvation Army – Killeen, TX – August 2012 – May 2013
Intern
Central Texas College – Killeen, TX – September 2008 – May 2010
Work Study
Austin Independent School District/Travis High School – Austin, TX – September 2007 – December 2007
Kitchen Worker and Cashier
Harris Publishing – Austin, TX – 2002 – 2003
Sales Representative
National Western Life Insurance Co. thru Burnett Personnel – Austin, TX March 2001 – November 2001
File Clerk
Christian Learning Center - Copperas Cove, TX – January 2000 – August 2000
Childcare Provider
Central Counties Center MHMR – Central Texas Area - November 1998 - October 1999
Therapist Tech III
Education
Texas A&M University – Central Texas/Tarleton State University – Killeen Campus
Bachelor of Social Work Degree, 2013
GPA 3.22/4.0
Central Texas College
Associate’s Degree in General Studies, 2000
GPA 3.0/4.0
Licenses
Texas Dept of Insurance - Life and Health Insurance License
References
Available Upon Request
Contact this candidate