Business Development General Manager

Kari Byrd

317-***-**** ***********@*******.*** Alexandia, IN 46115

‘SUMMARY

Harcworking employee with customer service, multitasking and time management abilities.

Devoted to giving every customer a positive and memorable experience.

SKIS

* Strategic Planning « Staff Training and Development

* Operations Management * Customer Retention

* Business Development * Leader

* Recruitment * Purchasing

‘Team Building and Motivation * Schedule Management

© Adhministrative Skis * Soles

* Profit and Loss

EXPERIENCE

‘General Manager, Popeyes, September 2022-August 2023

Anderson, IN

‘Trained employees on duties, policies and procedures.

** Recruited, interviewed and hired quatiied staff for open postions.

* Created schedules and monitored payroll to remain within budget.

+ Supervised employees through planning, assignments and direction.

* Recruited, trained and empowered employees fo achieve key performance indicators.

‘= Tracked monthly sales fo generate reports for business development planning.

‘* Administered employee discipine through verbal and written wamings.

* Managed inventory levels ond conducted corrective action planning to minimize long-term

costs

* Conducted employee evaluations to provide adequate feedback and recognize quality

performance.

* Delivered exceptional client experiences through hands-on leadership of associates and

manages

+ Developed service and sales strategies to improve retention and revenue.

* Delegated work to staff, setting priorties and goals

+ Appraised inventory levels on frequent bass, ordering new merchandise to keep quantities

well-stocked,

General Manager, Speedway, August 2021-September 2022

Incianapois, IN

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