Post Job Free

Resume

Sign in

Customer Service Data Entry

Location:
Davenport, IA
Salary:
$15-$17
Posted:
August 06, 2023

Contact this candidate

Resume:

Angela Mehrens

Davenport, IA *****

adyq99@r.postjobfree.com

+1-563-***-****

To obtain a challenging position, which will allow me to utilize my experience and expertise to the benefit of my employer and at the same time allow me to continue my professional development. I hold an Associates degree from Scott Community College in Informational Science. My skills and experiences include: Cash Handling, Cashier, Quality Control, Warehouse. Interested in Warehouse, Production, or additional Janitorial work.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Professional OTR Driver

PTI Transportation - Davenport, IA

August 2020 to Present

Professional Cleaner

Kimco - Moline, IL

June 2016 to Present

Performed heavy cleaning duties such as cleaning floors, washing glass, maintaining furniture. Maintained sidewalks and entryways. Moved and dusted furniture and fixtures. Locked doors after hours. Maintained restrooms. Gathered and disposed of trash. Washed and relined waste containers. Maintained floors and carpets. Followed procedures for using chemical cleaners, power equipment. Followed specs when preparing cleaning solutions. Complied with all regulations and corporate custodial guidelines. Janitorial Assistant

SMS Assist - Davenport, IA

May 2014 to September 2016

Kept interior and exterior property clean and orderly. Notified management of repair needs. Maintained restrooms. Gathered and disposed of trash. Washed and relined waste containers. Maintained floors and carpets. Used prescribed solutions to clean windows. Followed procedures for using chemical cleaners and power equipment. Followed specs when preparing cleaning solutions. Requisitioned and distributed cleaning supplies. Complied with all regulations and corporate custodial guidelines. Operated lift trucks. Grader/Sorter Agricultural Products

Advanced Services Inc

March 2010 to April 2011

Lone tree, IA

Work on line of 6 people of discard inferior or defective products and foreign matter and place acceptable products in containers for further processing.Grade and sort products according to factors such as color, species, length, width, appearance, feel, smell, and quality to ensure correct processing and usage. Grade and sort products according to factors such as color, species, length, width, appearance, feel, smell, and quality to ensure correct processing and usage. Discard inferior or defective products and/ or foreign matter, and place acceptable products in containers for further processing. Weigh products or estimate their weight, visually or by feel. Record grade and/or identification numbers on tags or on shipping, receiving, or sales sheets. Separate fiber tufts between fingers to assess strength, uniformity, and cohesive quality of fibers.

Customer Service/Production

Dutchway Dry Cleaners - Moline, IL

September 2006 to February 2010

Moline, IL

Data entry, customer service, spot cleaning of customers clothes.Drive thru service as well as inbound customer service.Cash receipts and nightly drops.mult-tasked skills used on job site. Used software tools including: Office 97 and windows. Printer and e-mail. Spoke with customers by phone and in person. Took and recorded orders. Received and processed incoming phone calls from customer or client base. Recorded details of customer transactions, interactions, inquiries, complaints and comments. Prioritized data entry daily to ensure customers' needs were met. Ensured that appropriate changes were made to resolve customer concerns. Collected deposits or payments. Arranged for billing. Responded to customer inquiries. Maintained effective working relationships with customers and sales personnel. Maintained a positive and professional phone demeanor.

Various Positions

Sedona Staffing - Moline, IL

May 2003 to October 2005

Warehouse duties: line work, hard floor jack, production, inbound and outbound package, cleaning and inventory Operated washers, dry cleaners, dryers. Tended washing and drying machines. Received and marked articles for laundry or dry cleaning with identifying information. Sorted and counted articles removed from dryers. Folded laundered items. Determined the needed volume of detergent, water, bleach, starch, additives, dye, softener. Finished laundered items by pressing, steaming. Crew Member

Taco bell - Davenport, IA

January 2005 to April 2005

Clean and prep foods, customer service, handle cash & cash receipts, kitchen tools, deep fryer and use the machine to prep foods Prepared food. Served food. Took customer payments. Used a cash register. Processed payments made with credit and debit cards. Used basic math to add up bill. Accurately recorded customer orders. Cleaned and tidied eating areas. Served customers in a low-cost, fast-service dining environment. Prepared cold drinks from drink dispenser. Filled takeout bags with the correct items. Provided strong, friendly customer service.

Cashier/Customer Service

AMOCO - Davenport, IA

May 2001 to May 2001

3rd shift customer service. Cleaning area and outside lot. Stocking, and inventory for store. Morning deposit and drops. Handled receipts in store. Received orders for merchandise or services. Greeted customers. Talked about merchandise. Computed charges. Received telephone orders. Obtained proper credentials from customers. Kept records of all transactions. Used computer to enter data. Helped customers move through the queue in a timely manner. Used industry tools such as barcode scanners, cash registers, computers, digital cameras, security cameras, still cameras. Used database software. Education

oshoa certified forklift operator

Tech College - Davenport, IA

November 2005 to November 2005

Associate in Science Informational Studies

Scott comunity college - Davenport, IA

September 1998 to June 2005

Associate in Information data processing

Scott Community College - Davenport, IA

August 1995 to April 1997

High school or equivalent in general

Davenport High School - Davenport, IA

August 1987 to June 1990

GED

NORTH HS

1990

Skills

• Windows 95,word, excel (3 years)

• sit down forklift operator, oshoa certified thru Scott community college

• Basic Math

• Cleaning Experience

• Custodial Experience

• Food Preparation

• Food Production

• Laundry

• Shipping & Receiving

• Math

• Kitchen Experience

• Packaging

• Commercial Cleaning

• Commercial Cleaning

• Cooking

• Kitchen Experience

• Packaging

• Order Picking (3 years)

• Meal Preparation

• Food Safety

• Merchandising

• Microsoft Office

• Pallet Jack

• Warehouse Experience

• Machining

• Caregiving

• English

• POS

• Maintenance

• Home Care

• Freight Experience

• Quality Control

• Materials Handling

• Retail Sales

• Computer Skills

• Load & Unload

• Order Picker

• Forklift

• Customer service

• Delivery Driver Experience

• Logistics

• Commercial Driving

Languages

• English, Spanish - Fluent

Certifications and Licenses

Osho certified forklift operator

November 2005 to Present

Courses at Scott community College completed certification of osha certified forklift driver's license

Assessments

Reliability — Highly Proficient

October 2019

Tendency to be dependable and come to work

Full results: Highly Proficient

Basic Maintenance and Repair — Familiar

November 2019

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.

Full results: Familiar

Workplace English — Highly Proficient

November 2019

Understanding spoken and written English in work situations. Full results: Highly Proficient

Retail Skills: Shelf Stocking — Completed

January 2019

Measures a candidate's ability to receive and store merchandise or product. Full results: Completed

Mechanical Skills: Monitoring — Completed

November 2019

Monitoring machine indicators to determine appropriate functioning. Full results: Completed

Work Style: Reliability — Highly Proficient

January 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

November 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Work Motivation — Expert

June 2020

Level of motivation and discipline applied toward work Full results: Expert

Following Directions — Highly Proficient

June 2020

Following multi-step instructions.

Full results: Highly Proficient

Construction Safety — Highly Proficient

November 2020

Using safe practices while on a construction site

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate