Manuel Daniel Garcia Sandoval

General Information

Nationality: Mexican

Status: married

Date of birth: February 5th at 1973

Address home: Santiago Temixco 122, Villas de Santiago, Querétaro Mobile: +52-442-*******

E-mail: adyq91@r.postjobfree.com

Summary

Storage Senior, Storage Admin, Desk side Support, System Administrator. Professional Profile

Storage:

• AWS-VCO NetApp

• EMC : VMAX, PowerMax_8000, ISILON, XTREMIO VXBLOCK, VXTRAIL, ScaleIO & Symmetrix DMX

• HITACHI Storage: USP, USPV, 9980, 9960, G1000, VSP5100

• Pure Storage

• Huawei

• IBM Storage: SAN Volume Controller, DS4100, DS8000, XIV, ESS, DS4400, V7000

• HP Storage: Eva 4400, XP20000, 3Part

• NetApp

• SUN: Storage Tek STK

Backup

• EMC – AVAMAR, Data Domain

• NetBackup

• Commvault

SWITCHES

• Brocade: DCX, DS4100, DS2200

• Cisco DMS 9000

Professional Experiences

Softtek

Current

Position: AWS Storage Engineer.

Responsibility:

• AWS Storage support

• AWS CVO NetApp support

• Creation of EC2 with CVO

• Upgrade of CVO Production and Development environment by regions

• Storage Global support of NetApp, Hitachi, Dell Compellent & IBM environment

• Storage Provisioning

• Storage Reclamation

• Storage Decommission

• NAS troubleshooting

• SAN Fabric support

• Commvault Backups solution support

• Management and support of permissions in folders shares in global regions

• NFS/CIFS management storage support and troubleshooting

• Active Directory troubleshooting

• Troubleshooting to instance EC2 AWS

• Troubleshooting to clusters by regions AMCS, EMEA, APAC

• Resolve the incidents

• ServiceNow Tool for schedule change, incidents, and request operations

• Resolving the critical issues in AWS Storage environment, in together technical people of AWS

• Creation of SOP and storage documentation

KIO Networks

Nov 2020 – May 2022

Position: Storage Admin.

Responsibility:

• Storage support of NetApp, Hitachi, & IBM environment

• Storage support of EMC Vmax, Unity, Isilon, Dell Compellent

• Recovery Point of replication

• Zoning and maintenance of Switch’s Fabric’s Brocade & Cisco DMS environment

• NetApp Support Ontap 9 Management

• Troubleshooting of the SAN and NAS

• Remedy tools for changes & incidents

• Implementation of standard documents

• Resolving the critical issues in Storage environment hardware, in together to vendors

• Technical engineering documentation

Major achievements:

We have a principal financial client where all infrastructure of Storage has the firmware version very old, and without vendor support

• Dell Unity Storage

• SAN switches Brocade

• Recovery Point

I coordinated the project for upgrade firmware in all infrastructure together with the technical people of customer client and vendors

Finally, we caned installed the new firmware version all environment and the all issues about the rebooting servers has been solved.

• Coordination of Project to update the firmware in IBM Storage

• Coordination of Project to update the firmware in SAN switch’s Insurance Axa

July 2020 – Oct 2020

Position: Storage Senior

Responsibility:

• Storage support of NetApp, Hitachi, Pure Storage, & IBM environment

• Storage support of EMC Vmax, Power Max

• SAN Support and configuration of Brocade environment

• NetApp Support Ontap 9 Management

of Shares, Protocols CIFS & NFS,

Quotas, Qtrees, create new volumes,

Networking, and Protection

(snapshots)

• Data Center migrations of NetApp Storage, and replication

• Implementation of standard documents

• Resolving the critical issues in Storage environment hardware, in together to vendors

• Developing technical engineering documentation

• Developing technical engineering documentation

Major achievements:

• Coordination of Project to evacuation of cabinet Hitachi

• Coordination of NetApp migration of Data Center in Atlanta City

• Delivery San Health

• Implementation of diagrams, of critical environments

• NetApp (Migration Data Center), move the location, coordination with SO team and Database

• Developing technical engineering documentation

• Delivery the reports of infrastructure environment

• Developing CMDB documentation

• Developing Inventory documentation

GV-Sistem@s

Feb 2018– July2020

FreeLancer

Position: Consultant Engineer

Activities:

• Technical Support to high school Siglo XXl

• Maintenance & configuration Servers

• Maintenance & configuration SAN & NAS environment

• Storage Hardware Installation

• Server Software Installation

• Installation and configuration of system network school

• Maintenance internal system (Database, COI, etc.)

• CVT Support

• Maintenance of security system

• Backup of internal information

Gulfstream Aerospace

Jun. 2017 – Feb. 2018

Position: Storage Senior

Responsibility:

• Business trips to corporate Gulfstream Savannah

• Begin the knowledge transition between Savannah and Mexicali of Storage Team.

• Implementation of standard documents

• Process automatization for provisioning of disk

• Process automatization for zoning (SAN)

• Coordination the changes for Storage Team of Mexico

• Coordination the vendors for incidents hardware of sites Savannah, Dallas, Long Beach, Vegas, etc.

• Analysis of incident and change in Services Now platform

• Troubleshooting of San environment

• Storage support of IBM storwize v8000

• Storage support of EMC Vmax, Power Max, ScaleIO, VXBLOCK, & VXTRAIL

• Storage support of NetApp, Volumen creation, Cifs and NFS protocol Major achievements:

• Transition of Project between Mexicali and USA, of Storage & Backup Team

• Implementing VNX File Shares (NAS) & NetApp from Mexicali plant

• Automation of process to allocate disk

• Implementing of diagrams, of critical environments

• Developing technical engineering documentation

• Participating in problem management and resolutions

• Resolving the critical issues in Storage environment hardware, in together EMC vendor Tata consultancy services

Sept. 2011 – May. 2017

Position: Storage & Backup Leader

Responsibility:

• Responsibility of operation from Mexico and coordination between Spain and India

• Coordination of vendor for meet of case hardware

• Coordination to Storage & Backup Team of Mexico (15 people)

• Analysis of incident and change

• Coordination to changes, between Mexico, Spain and India

• Management the storage multi vendors: Hitachi: USPV, 9960, 9980, USP1100 EMC: Clariion, VNX, VMAX (5875), Symmetrix (DMX 5771) NAS: Celerra & NetApp

HP: Eva, 3Part

SUN: StorageTek

IBM: DS4400, ESS

• NetApp monitor performance and management support CIFS & NFS protocols

• Zoning to switch (Brocade)

• Local copy (Shadow Image) and remote copy (True Copy) HDS

• Local copy (BCV) and remote copy (SRDF) EMC, and Recovery Point

• Backup Tools: NetBackup, and EMC – AVAMAR

Adding policies to new backups according of DB type (Daily, Weekly, Monthly, and Yearly) and the schedule backup also.

Monitoring the backups, and running the backups in failing Troubleshooting to environment of Backup infrastructure of costumer Recovery backups of tape, and disk

Coordinate with vendor Iron Mountain for request backup’s tapes installing the client of NetBackup in new servers Updating new versions of NetBackup in all Backup environment Major achievements:

• Transition of Project from Spain for 3 months’

• Interview people, for contract to Project

• Delivery San Health

• Implementation of diagrams, of critical environments

• DRP (Migration site to site)

Santander

March 2010 – Sept. 2011

Position: Storage Administrator

Responsibility:

• Planning changes to production equipment, development, preproduction, QA, backups

• Coordination changes

• Coordination of residents (IBM, EMC, Hitachi)

• Resident Coordination (EMC)

• Support coordination areas

• Incident Tracking (Hardware, saturating File System, Connectivity)

• Response to requests from different areas of the bank

• Compliance to standards, the bank's internal policies

• Storage System

Major achievements:

• Coordination of Project to evacuation of cabinet NetApp

• Coordination of Project to evacuation of cabinet HP, Eva

• Coordination of Project to evacuation of cabinet Hitachi 9980

• Coordination of Project to evacuation of cabinet IBM DS400 Unisys

Feb 2008 – March 2010

Position: Support Engineer

Responsibility:

• Support to costumer corporation of company

• Gobierno del estado de Qro

• Caiteq

• ALTEC / Santader

• GM Silao y San Luis Potosí

• Condumex

• Partner to:

• EMC, NORTEL, QUANTUM, DELL

Major achievements:

• Better production of 97 % (Reports)

• Establishing metrics for professional development of engineers remaining IBM, Servicios Profesionales

April 2003 – Nov 2007

Position: Desk side Support, for Michelin Company

Responsibility:

• Open VMS Administration of accounts, Alpha Server and Micro Vax

• Terminals VT510 / IBM Support

• Backups Administration

• Network Printers setup

• Management and support to Network 3Com and Cisco environment

• Switch board Support

• Management and support AS400

• Management and support PBX

• Administration of IP Address

Major achievements:

• Migration of site from Mexico to Queretaro

• Implementation of virtual machine and replacement to terminals

• Information recovery of company (Michelin)

• Recovery of information of CIA (Michelin) with a contingency that existed MABE

Oct 2002 – April 2003

Position: Server NT, Administrator

Responsibility:

• Administrations of NT Servers, DHCP, DNS, etc.

• Control of the information of the production lines

• Management Backups

• Support remote to plants productions

• Configuration and management severs Dell/ DHCP, Routers, Data, PDC, BDC

• Management Networking

Major achievements:

• Maintenance accounts of users, respect to normativity

• Keep the accounts of user according to rules and company policies

• Migration of Site between Refrigerators plant, and TID

• Implementation of backups to environments of development Colomer México (Revlon Professional)

Dec 2001 – Oct 2002

Position: System Manager

Responsibility:

• Support to applications based on Clipper

• Responsible to month closing

• PBX Support

• Management directory services for employed accounts

• Management Database

• Management Networking

• Hardware and software inventory

Major achievements:

Automation of the internal system of the company, for the closings of each month Implementation of system (ending month) for to process between areas of the company.

Certifications and course

AWS Partitioner PowerPath Foundations

Microsoft Azure Replacing a Lead-Acid Battery Backup Unit

(BBU/SPS)

First Time Manager Upcoming Leader Switch’s Brocade LIDERAZGO UNA HERRAMIENTA ORIENTADA

A RESULTADOS (ITESM)

EMC Avamar Fundamentals

CERTIFICATION SUPPORT CHECK POINT

CERTIFICATION BCM NORTEL

CERTIFICATION MERIDIAN Server 1000

CLARiiON FLARE Release 3.24

Conversions to CX3 Platforms

CERTIFICATION IP FUNDAMENTALS (NORTEL)

CERTIFICATION MCS5100 (NORTEL)

CLARiiON Basic Management

CLARiiON CX3 Series

Installation and Maintenance

DATA DOMAIN Centera Architectural Overview

SAN Foundations

Profession

Bachelor of computer science (University Hispana of Utah) Cedula Prof: System Administrator (ICM)

Additional information

Language: Spanish and English

Software & Tools

• CVO NetApp by AWS • Navisphere (EMC)

• Unisphere (EMC) • Power Path (EMC)

• Recovery Point (EMC) • Symmetrix Remote Data Facility

(SRDF) – (EMC)

• SymCli (EMC) • SCALEIO AMS 2.5

• VxFlex OS • Storage Navigator, VSP & Open

Center (Hitachi)

• VSP (Hitachi) Open Center • HP 3PAR Management Console

• HP StorageWorks EVA4400 • Storage Navigator (HP)

• IBM storwize v8000, IBM SAN

Volume Controller

• Ontap NetApp

• CCI of Shadow Image and True

Copy

• NetBackup

• Backup Exec • Windows NT, 2000, 2008, 2012,

Server, etc.

• Linux • VMWare

• Service Now • Remedy

• Office 2003, 2010, etc. • Visio

Skills:

Leader

Teamwork

Reacts well under pressure to Work

Coordination my staff

Loyal, honest, responsible to the assigned to me Social responsibility.

Honesty in dealing with the people around me

Respect others

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