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Customer Service General Manager

Location:
Indianapolis, IN
Posted:
August 06, 2023

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Resume:

OSCAR ALEMAN

**** ******** **

Indianapolis *****

Email- ******@*****.***

Mobile- 786-***-****

OBJECTIVE

Highly proactive with 10 + years of experience working in Hotel & Restaurant Industry seeking to improve my knowledge and help the team to target their goals.

EXPERIENCE

Keke’s Breakfast Café- General Manager Jan 2020 to Present

Managed budget, training, maximized efficiency by coaching personnel, scheduling, food cost control and developed a great customer service.

Aloft Miami Dadeland Hotel – Food & Beverage Supervisor Feb 2010 to Oct 2019

Planned operations to effectively covers needs while controlling costs, delivered in depth training to workers in food preparation for performance a good customer standard.

Intercontinental Hotel Miami – Chef Assistant Aug 2006 to Nov 2009

Operated all kitchen equipment, follow recipe, prepared items for roasting, sauteing, frying and baking

Hilton Hotel Miami Airport – Chef Assistant June 2003 to May 2006

Operated all kitchen equipment, follow recipe, prepared items for roasting, sauteing, frying and baking

Ruby Tuesday – Kitchen Manager Jan 2000 to May 2003

Open the line, put away truck order, follow recipes, good food presentation.

EDUCATION

Simon Bolivar – Nicaragua 1997

Serv Safe Manager Food Certification October 2022 to 2026

EDUCATION

Nicaragua

Simon Bolivar 1997

AWARDS AND ACKNOWLEDGEMENTS

Serve Safe Manager Food Certification October 2022 to 2026



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