Customer Service Crew Member
Resume:
Nicole Peets
Hesperia, CA **345
**************@*****.***
Objective
Dependable and friendly individual with great attention to detail and the ability to learn new information quickly. Seeking a role that would allow me to grow as a professional and where I can use my extensive customer service skills to provide administrative and financial support for your company.
Experience
Store Associate
Kohl’s Department Store, Victorville, CA 2021-2023
●Assist with in-store operations, including opening and closing procedures
●Master point-of-service (POS) computer system and handle currency and credit transactions quickly and accurately
●Worked the Amazon return counter
●Assist with inventory control and replenishment of stock in several departments
●Participate in company trainings
●Assist in training of new associates
●Work cooperatively with supervisors and co-workers
●Provide excellent customer service at all times
Warehouse Associate
Kohl’s Distribution Center, San Bernardino, CA 2020-2021
●Received and processed merchandise, including picking, packing, preparing and shipping orders and returns and load/unload trailers following established company and industry standard operating procedures
●Worked in a fast-paced environment to accomplish multiple tasks within established timeframes
●Followed all company, state, local and OSHA safety rules, policies and regulations to promote a safe work environment
Crew Member/Key Holder
Jersey Mike’s Subs, Hesperia, CA 2014-2020
●Assisted with in-store operations, including opening and closing procedures
●Mastered point-of-service (POS) computer system and handle currency and credit transactions quickly and accurately
●Assisted with inventory control and stock ordering
●Responsible for end of shift cash counts
●Performed daily bank deposits
●Prepared food items to customers’ preferences
●Received, prepared, and assembled large catering orders
●Followed procedures for safe food preparation, assembly, and presentation
●Provided excellent customer service at all times
Crew Member
McDonald’s, Apple Valley, CA 2010-2012
●Operated point-of-service (POS) computer system and handled currency and credit transactions quickly and accurately
●Prepared food items to customers’ preferences
●Operated drive thru window
●Responsible for end of shift cash counts
●Followed procedures for safe food preparation, assembly, and presentation
●Provided excellent customer service at all times
Education
Willow Park High School, Apple Valley, CA (High School Diploma-2010)
Victor valley college, Victorville CA, (2016 some college credits)
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