Customer Service Entry Level

Quenyetta Miles

****************@*****.*** 334-***-****

Skills

● Complex Problem-Solving

● Effective Working Relationships

● Reading Comprehension

● Active Listening

● Retail Sales Customer Service

● Account Management

● Customer Relations

● Microsoft Word

● Computer Proficiency

● Professional Telephone Demeanor

● Conflict Mediation

● POS Systems Expertise

● Administrative Support

● Multi-Line Telephone Operation

● Quality Assurance Controls

● Critical Thinking

● Data Evaluation

● Promotional Support

● Typing Proficiency

● Clerical Support

● Customer Service

Education

Central High School

Phenix City, AL High School Diploma

Professional Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Work History

Burger King - Biscuit maker / Cashier 07/2022 - 02/2023

Take orders and receive payment for transactions. Clean and stock guest areas. Prep sandwiches and other items ordered. Clean, sanitize and keep food areas stocked.

Prepare and bake biscuits according to company recipes and procedures. Prepare biscuits to meet business demands without over producing. Clean cooking utensils, pots, pans, and equipment. Assist other food production personnel as needed.

Muscogee Youth Development Center - Correctional Officer II 09/2020 - 05/2022

● Prepared, processed and maintained forms, reports, logs, records and activity journals.

● Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.

● Identified facility openings and designated inmates to housing units.

● Identified needed updates to correctional plans and assigned inmates to

appropriate housing.

Hyundai Glovis - Vehicle Processing Center Inspector

06/2016 - 09/2020

● Took photos of all damaged areas to include with repair reports.

● Assigned as vehicle entry control officer, with responsibility to control

vehicle entry into facility by searching and clearing vehicles.

● Conducted in-depth inspections of vehicles to identify damage, missing

parts and mechanical issues.

● Reconciled vehicle information with driver records and maintenance

receipts to complete accurate paperwork. Walmart - Cashier/Stock Associate

01/2013 - 06/2016

● Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.

● Managed team scheduling and coordinated appointments between sales teams and prospects.

● Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

● Worked flexible schedule and extra shifts to meet business needs.

Willing to relocate: Anywhere

Additional Information

● Willing to relocate: Anywhere

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