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Human Resource Customer Service

Location:
Baclaran, 1302, Philippines
Salary:
Currently making 35k as basic
Posted:
August 06, 2023

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Resume:

ERIC JOHN COLLANTES

RECRUITING SERVICES PROFESSIONAL

+639**-****-*** / +632-*-***-****

adyq4c@r.postjobfree.com

Manresa BF Homes, Sucat, Paranaque

A committed recruitment services professional with proven ability to work in a fast-paced environment, as a leader, independently, and as a team member, to successfully achieve quality and timely output. PROFESSIONAL EXPERIENCE

IBM – Philippines (US Based)

Recruitment Tools: Taleo, Oracle Genesis, Modern Hire, SNOW, AskHR, Workday, Avature, indeed. Recruiter- Recruiting Services Professional December 2021 to Present Responsible for all recruiting and staffing programs and activities related to the attraction, selection, hiring and on-boarding of talent into specific units’ clients as well as partnering with Client Managers to help build a workforce with those critical skills needed to move the business forward. Can also be responsible for ensuring talent processes comply with appropriate business controls or initiating/maintaining immigration statuses. Individuals in this role may also be a team lead, providing work direction, guiding employees on various processes, and acting as a point of escalation for team members. Emerald Health Services/ Epic Healthcare Staffing Shared Services Inc. (US Based) Recruitment Tool: Erecruit

Recruitment Associate II - PRA March 2021 to December 2021 Provide administrative and sales support to a team of senior recruiters. Communicate with Senior Recruiters and candidate. Ability to prioritize tasks based on urgency and importance. Candidate prospecting & lead follow up and submit nurses to select positions at the recruiter’s request. Prepare traveler contracts. Profile/Application Clean-up, researching for missing information and communicating with the recruiter/candidate any issues encountered during the process. Updating profile and record in the system. Processing of verifications, uploading, and reporting any disciplinary actions or hits found. Calling for references provided and preparing reference forms. Creating Master Profiles per outlined process flow. Sending of Jobs. Prepare Pay & Format pay packages to specifications.

Leads Management December 2020 to December 2021

Responsible for Managing the Leads from 17 candidate sources, which includes screening the resume and application of qualified candidates, assigning and coordinating recruiters for new leads, adding candidate records to E-recruit (Recruitment Software) and completing reports and projects related.

Recruitment Associate July 2020 to March 2021

Responsible for, but not limited to reaching out to employment references of candidates, communicating with recruiters and candidates on related application and job posting, running online license verifications, creating Master Profile used for submission, weekly reporting for Recruiter Ownership and creating pay packages for candidates as requested by recruiters. JGC PHILIPPINES INC., ALABANG HEAD OFFICE

Human Resource Intern Feb. to Mar. 2020

Organized unsorted 201 and medical employee files, assisted in task related to payroll and performed other general human resource functions.

HEADHUNTER MANILA, INC.

Recruitment Associate March 2017 to Dec.2019

Performed the initial screening of potential candidates, job posting and process recruitment reports for an Oil & Gas Exploration client in Malampaya,Palawan, for positions in Finance & Accounting & Engineering. CAFÉ BENNE CORP., PHILIPPINES, BGC

Project-Based Consultant for Employee Training Jan. 2017 to Mar. 2020 Trained all incoming front and back-of-the-house employees, and supervisorial refresher courses for customer service, food safety & handling, and hospitality operations.

HUDSON YARDS CONSULTING, INC.

Project-Based Associate for Admin & Operations Jun. 2017 to Jan. 2019 Overseen the consultancy project of the firm by supervising and monitoring the output of four accounting associates for a steel manufacturing client, handled the project billing, and reduced time-charges and considerably increasing profitability of the engagement through staff efficiency.

THE BISTRO GROUP PHILIPPINES

Training Associate & Head In Store trainer Jan. 2012 to Jan. 2015 Conducted in-boarding training for newly hires and periodic training for regular employees for brands such as Italianni’s, Watami, Krazy Garlik, Village Tavern, all over the Philippines. Assisted the store Managers with the hiring process per store and implemented various employee development projects.

EDUCATION

SAN BEDA COLLEGE ALABANG 2016 to 2020

Bachelor of Science in Business Administration Major in Human Resource Management CGPA 1.60, consistent Dean's Lister (90%)

President of the Student Council 2019 to 2020

Student Executive Council (SEC)

Presidency Highlights:

• Launching of the BEDAN ELITE CARD which enables cardholders (students, staff, and alumni) to enjoy discounts and freebies to partner establishments such as California Pizza Kitchen, Draft, Dairy Queen, and Shakeys

• Organized a LEADERSHIP TRAINING SEMINAR and team building for 120 student leaders of co-curricular and extra- curricular organization of SBCA's college department.

• Headed a successful BEN&BEN CONCERT which opened the school grounds to alumni and guests. The event was successfully received and again generated the SEC considerable profits. The event was made successful by keeping in close coordination with the suppliers, partners & sponsors, and the entire organizing team. Officer 2018 to 2019

Junior People Management Association of the Philippines PHILIPPINE WOMEN’S UNIVERSITY 2008 to 2010

Associate Degree in Hotel & Restaurant Management

CGPA 1.75 (89%)

SKILLS

Highly experienced in employee training

Experienced in the recruitment, hiring and boarding process. Experienced in film and video editing using various apps like Filmora and other editing software. Experienced in events management with major events I have organized in the Council



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