CC

CARL CLAPHAM

adyq36@r.postjobfree.com 805-***-**** Santa Barbara, CA 93105

Talented Program Supervisor with demonstrated track record of achievement over six years of experience in recovery. Offering top-notch abilities in communication, relationship building and process improvements along with remarkable skill in creating and implementing programs of all sizes. Policy and procedure improvements

Partnership development

Project coordination

Budget coordination

Individual instruction

Program leadership

Issue and conflict resolution

New House Three Santa Barbara, CA

Program Manager

02/2015 - Current

Engaged closely with clients to uncover issues, determine appropriate solutions and offer assistance with meetings and life skills. Employed proven conflict-resolution methods to alleviate grievances between parties.

Designed and implemented standard operating procedures in various departments for optimal efficiency.

Served over 10,000 clients since 2/15/15 to present. The Gentlemen Antiquarians Santa

Barbara, CA

Antique Dealer

07/1996 - 02/2013

Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.

Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.

Created and implemented store displays, promoting sales and growth. Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.

Planned and followed through with inventory management for each store. Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.

Santa Barbara City College Santa Barbara, CA

Some College (No Degree) in Political Science

CPR, Mental Health PFA - Food Alergen Certificates

Summary

Skills

Experience

Education and Training

Certifications

skill in creating and implementing programs of all sizes. Experienced in outreach with homeless and elderly individuals, with mental and disability issues, and provided them with food, clothing and friendship.

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