Technical expert

SURESH SEBASTIAN

OBJECTIVE

Highly motivated and experienced Room Service Supervisor seeking a

challenging position where I can utilize my expertise in nutrition management and leadership skills.

Qualifications

• Overseeing daily operations and ensuring high-quality service in fast paced environment.

• Proven track record of successfully managing and training staff members, fostering a positive work culture, and maximizing team productivity.

• Extensive knowledge of food safety and sanitation regulations, ensuring compliance with health and safety standards at all times.

• Exceptional problem-solving abilities, able to handle customer concerns and resolve issues effectively and efficiently.

EXPERIENCE

Technical Expert, Apple, 2019 — Present

• Troubleshoot diagnose and perform repairs of iOS devices.

• Analyzing and solving technical problems.

• Solving hardware and software issues in a customer service environment.

• Ensuring customers to make right decision on repair or upgrade.

• Educate, mentor, and improve the knowledge of our technical specialists. Room Service Supervisor, Texas Health Plano Hospital 2015-2022

• Oversaw daily operations of a busy hospital, managing a team of 60 staff members.

• Developed and implemented staff schedules, ensuring appropriate staffing levels to meet customer demand.

• Trained and mentored new employees, providing guidance on company policies, procedures, and service standards.

• Maintained a safe and clean work environment, enforcing food safety and sanitation standard.

• Collaborated with the management team to develop and implement marketing strategies to increase revenue for the retail side. Food Service Supervisor, Summit Park Hospital, New York 1993-2015

• Oversaw all aspects of food service operations, including scheduling, training and performance management of team of 80 staff members. 845-***-****

**************@*****.***

4009 Spur Trail Dr

Denton, TX 76208

• Coordinate and prioritize food service orders, ensuring timely delivery and adherence to quality standards.

• Develop and maintain standard operating procedure for food service operations, ensuring efficiency and consistency.

• Monitor inventory levels and place orders for food, beverages, and supplies as needed.

• Conduct regular inspections of food service areas, ensuring cleanliness, organization, and compliance with healthy and safety regulations. Certification:

Dietary Management - Lutheran Medical Center, Brooklyn, New York 2000-2001.

Serve Safe-Food Service Manager

Skills:

• Leadership and team management.

• Excellent communication and interpersonal skills.

• Customer service and guest relations.

• Problem solving and conflict resolution.

Reference:

Available upon request

Contact this candidate