Customer Service Data Entry
Resume:
Donna Dia
Calabash, NC ***67
adypx8@r.postjobfree.com
Summary: Hardworking and passionate job seeker with strong organization and communication skills. Eager to bring my years of experience providing high levels of service and care to a customer service-oriented role.
EXPERIENCE:
Authorization Specialist, NYU Langone Huntington Medical Group, Huntington Station, NY October 2008–June 2022
• Authorized Radiology testing: MRI, CT scanning, Medications
• Covered 10 departments and over 100 doctors
• Recipient of daily calls to provide guidance on the proper way to submit various types of testing and medication authorization requests. Followed up daily on all department requests, and kept all physicians updated on progress
• Developed long lasting relationships with all Medical Insurance Companies, to facilitate more timely approvals and ensure patient care was at the highest level
• Responsible for reading and deciphering specific medical records to guarantee the patient was getting the exact test completed in a timely fashion, which would also be relevant for future care Elderly Caregiver, Elder Care Alternatives, Huntington, NY August 2006–October 2008
• Entrusted to handle confidential and sensitive situations in a professional manner
• Provided compassionate, and patient focused care
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Transported clients to and from medical appointments with safety and efficiency.
• Provided basic home care support (laundered items, changed bed sheets) SKILLS:
• Treatment Documentation
• HIPAA Regulations
• Data Entry
• Epic Computer Software
• Relationship building
• Excellent communication skills
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