Name- Dinesh Doiphode

Mail id- adypve@r.postjobfree.com

Contact- +1-720-***-****

SUMMARY:

Currently placed in Atlanta, United States, around 24+ years in IT and 15+ in telecom OSS/BSS domain with extensive Service fulfilment experience in Solution Architect, Requirements Analysis, Capability Design, Micro services design, Component Design, Camunda Modelling, Process Consulting, AWS Cloud Transformation, IOT implementation and Operations as well as experience in development, and implementation of Telecom OSS/BSS applications.

AWS Cloud Transformation : Choose between rehosting (lift-and-shift), re-platforming, refactoring, or rebuilding applications based on business and technical requirements. Continuous Improvement: Iterate and innovate: Leverage AWS services to drive further innovation, such as adopting serverless architecture, machine learning, and advanced analytics.

IOT project implementation : Determine the problem you want to solve or the opportunity you want to leverage with IoT technology.Define the goals of your IoT project, such as improving efficiency, enhancing user experience, or enabling real-time monitoring.

Strong experience of working with major Telco’s like Cox Communications, AT&T, Century Link, British Telecom, Talk Talk, Telefonica O2.

Currently working as a OSS/BSS Solution Architect for a leading US Telco.

Responsible for orchestrating, leading, and executing multiple projects by utilizing standard project/agile/scrum methodologies and tools.

Possess a strong technical background, obsessed with data, are detail driven, and have excellent problem-solving skills. comfortable challenging design decisions and assumptions.

Team builder, mentoring other technical program managers, challenging, and motivating them while driving self-organizing teams.

Demonstrated experience creating, owning, and developing PowerPoint presentations and similar forms of communication.

Collaborate across multiple teams towards resolution and driving process improvements.

Possess a strong understanding on the links and dependencies between projects, streamline communication, let data/detail do the talking and focus on razor sharp execution

Solutions driver who bridges the gap between Business and Technology with expertise in managing various technology projects.

Over 15+ years of experience in Telecom domain.

Over 10+ years of experience as a Solution Architect for complex application.

Over 7+ years of experience in Finance, Logistics domain.

Over 3+ years of experience as a Technical Manager and Leading team (15-20 members) spared in multiple geography.

Functional expertise in designing and delivering complex designs in the areas of IPVPN, MPLS, IPSDK products with features like Mobile Xpress, AAI.

Led on complex E2E/component designs on the Planning assignment and Configuration System (PACS), BT Wholesale area 20C, 21C, IPSDK area within BT Global Services L2C Journey on solution design.

Proven expertise in business architecture and modelling for As-Is / To-Be Models, Process Flows, Activity Diagrams, Sequence Diagrams, Capability Design

Experience in client facing roles in US and UK, process documentation, people management., Business Stakeholders, architects, Operational Users, and IT teams

Proficient in design documentation: High Level Design Document, Use Case Document (UCD), Component Design Document and process flow diagrams

Worked in project extensively using Agile and SCRUM methodology.

Expertise in Frontend Design and Programming (Stored Procedures, Functions, Triggers, Views) using SQL, Sybase and Oracle.

oTechnical skills and knowledge include eTOM knowledge, TM Forum, SOA, Entity Data Model (EDM)

oHands-on knowledge of designing in multiple telecom products like Ethernet, IPVPN, MPLS. And Multiple LOBs like BT Wholesale and BT Global services, AT&T U-Verse products.

oHands-on knowledge of designing & Implementation in COTS telecom products like Service Management Platform (SMP), Pega System.

TECHNICAL SKILLS:

Cloud Tools / Services

AWS Cloud Services, Ms Azure, Kubernetes

Development Technologies

Microservices, JSON, JavaScript, HTML, Web Services, REST API

DBMS

MS-SQL Server, Oracle,Sybase,MongoDB

XML Related Technologies

XML, XSD, XSLT, SOAP, WSDL, XML

Design Tools

UML, MS Visio, diagrams.net,Miro

Reporting Tools

Tableau, Ms Power Apps

Other Tools

Rational Software Architect, Rational Clear Quest, Rational Portfolio Manager, XML Spy, Toad,devops tools, docker,jenkins

Methodology

Agile, SCRUM

EDUCATION/ACHEIVEMENTS:

BCA (Bachelor in Computer Application), India, 2008

DEE (Diploma in Electrical Engineer Board of Technical Education ( Mumbai ),India 1996

Blue Ribbon Award from BT in 2013

Standing Ovation award in 2018

EXPERIENCE:

Genpact LLC (May 2022- Till date)

Client Name : Cox Communications ( Atlanta, GA USA )

Project Name:

Mercury Application ( CCPT ) :

oMercury application is a Real time Call Monitoring application which provides site-level data to the management executives and vendors with drill down capabilities. It is an intranet application which will be accessible on COX Network only. Users of the application have to be in COX active directory.

oTransformation from on prem Application to AWS Cloud architecture using Kinesis Stream, API Gateway,S3 Bucket, Lambda,Redis Cache Service, Open Search Documents, Angular UI, Elastic Beanstalk.

Dedicated Cox IOT Network Single Line Drop ( DCIN ) :

oSingle line drops in Multi Dwelling Units (MDU) units to deliver COX Products (CHSI, video, phone etc) and IOT with Single Gateway on Dedicated Cox IOT Network (DCIN).

oThis will Reduce the costs (service delivery and support) by leveraging Single line drop.

Consolidated Billing for Multi Market Commercial Accounts

oEnhance the customer and employee experiences by providing consolidated account management of multi-market commercial accounts

oThis project focuses on providing a consolidated billing, view, statement, and account management for accounts with multiple sub-accounts, including the ability to programmatically distribute a single payment across the business hierarchy. Today, an extensive manual process is required to achieve this consolidated experience.

Network Transformation:

oNetwork identification of PON / DOCSIS Customers by Chassis name, Chassis/Port, Transport Method on Customer accounts to avoid the wrong dispatch of technician / IVR Queue.

oAbility to Remotely Reboot ONTs.

oDisplay Real time ONT Metrics and Subscriber Information across the PON network.

oLaunching a new Nokia G-010G-T GPON indoor ONT

oMidsplit serviceability.

Interfaces with over 100+ BSS applications in COX Communications

Role: OSS / BSS Solution Architect

Responsibilities:

Analysis the Business requirements from Cox product & Strategy, identify the gaps and E2E Solution Architecture approach.

Produce the Software Segmentation Documentation (SSD) with Architecture Diagrams, Sequence Diagrams, Impacted Applications.

Residential/Business frontline applications (Sales, Care, Customer Facing Portal, Field technician), Guided Workflow for Customer Support, Next Best Action(s) Notification Service, & Order Management, Billing Service (NetCracker).

Interacting with Product Owner / E2E Business Analyst to understand and streamline the Business Requirements to technical requirements.

COX Products Handling (CHSI, Video, Voice,IOT).

User Stories, AIDs, System Design and Technical Design documents.

Tech Mahindra Ltd (Oct 2006- May 2022)

Project Name: Broadband Network Management System - BBNMS [ AT & T LLC US, Since Dec-2019]

Project Description: BBNMS-LS is a provisioning and workflow orchestration engine used in the provisioning of various AT&T product offerings.

Interfaces with over 40+ applications in support of provisioning AT&T products

Role: Solution Architect / System Engineer

Responsibilities:

Analyse the Client requirements for AT & T.

Service Fulfilment & Order Management, identify the gaps and solution opportunities.

Interacting with Product Owner to understand and streamline the business

Business Requirement to technical requirement.

Products Handling High Speed Internet (H S I), CVOIP, IPTV, DIRECTV & Wireless and preparing HLDs and AT&T Business Fiber.

User Stories, AIDs, System Design and Technical Design documents.

Project Name: Blue Marble [CenturyLink Inc US, Since May-2017]

Project Description: Blue Marble project which is providing platform as service to CenturyLink client. Mostly

working in solution design of Micro services and camunda BPMN flow. Creating a

Federation layer between legacy application and client’s application system, so that inter

Interfaces will be get communicate by Blue Marble Product.

Role: Solution Architect

Responsibilities:

Analyse the Blue Marble platforms, which is used by CenturyLink Inc.

Order Capture & Order Management, identify the gaps and solution opportunities.

Interacting with Product Owner to understand and streamline the business

Business Requirement to technical requirement.

Identify the requirements for design and pricing of various CenturyLink products

such as H S I, CVOIP, PRISM, DIRECTV & POTS and preparing HLDs,

User Stories, AIDs, System Design and Technical Design documents.

Project Name: Network service migration [TalkTalk Telecom Group plc. UK, Since May-2016]

Project Description: The Access Network Transformation project is aimed to better match the business needs, simplify day to day operations and to support the business for the next 5 or more years. The proposed network topology will introduce a simplified access topology, consisting of the Next Generation Edge (NGE), Metro Provisioning Switch (MPS) and Layer 2 Switch (L2S).

Existing services need to be migrated to the new network architecture by understanding system requirements for service migration and propose system solutions to aide migrations.

Role: Solution Architect

Responsibilities:

Engage stakeholders for service migration requirement gathering as part of the network migration programme

Analyse ETL /COTS (Pega system) requirements for the migration solution

Lead solution discussions and liaise with business and operation stakeholders

Responsible for definition of business rules for data migrations

Designed and delivered high level impact assessments and solutions on OSS / BSS systems

Lead on delivering the High-level design document and solution design for Pega system, prototype of new system screen design document & detailing the migration strategy to migrate on new network using HPSA activation system, impact of jeopardy process during migration, migration business rules and rollback processes.

Project Name: Service Management Platform (SMP) Provision System (COTS product for Telecom) (Since August 2015)

Project Description: Work on CWC/Bell Aliant project for Mobility solution like Telephony Service, Voice mail, Blackberry service, Data Services using LDAP to implement using SMP product.

Role: Solution Designer

Responsibilities:

Analysis of Solution Definition, Technical Cartridge, Technical Impact, SDP Modules in SMP.

Configuration of solution using SMP product.

Project Name: Magnet Application Telefonica O2-UK. (Since January2015)

Project Description: Service provisioning & inventory system.

Role: Technical Design Authority (TDA)

Responsibilities:

Done the Decommission work for Magnet Lines application which is moving into NGNP – Comarch Application.

Project Name: E2E Capability Designer for BT Plan & Build platform (Since May 2012)

Project Description: Provide generic solution define by TM Forum for any capability in BT Plan & Build platform.

Role: E2E Capability Designer

Responsibilities:

Act as a Mediator between architects and E2E design community and get into conflict management and resolution

Create XSD, Monitor and control the service definition in and across Platform Boundary

Produce a Service which is agnostic to Channel; LOB; Journey, Network and product

Incorporate best standard engineering practices in and around the defined policy framework for the Platform

Refer Standard models like TM Forum and SOA, Entity Data Model (EDM)

Project Name: BT Global Services in Plan and Build Platform (Since Oct 2011)

Project Description: Service provisioning & inventory system.

Role: Component Solution Designer

Responsibilities:

Responsible for PACS Component Design for areas are: Equipment Metadata, Network Inventory, Service Inventory, Work Order / Service Order Fulfilment, Activation on multiple vendor equipment, MLP.MRS, MDA and MLI Capability Interface Designs, Order Handling & Orchestrations and Performance (Network Types 21CN ) (Products: AAI, IP-SDK Stack VLANs for all products and infrastructure services)

Co-ordination with multiple components designers for synchronized & gap free designs.

Participate in CFT Phase discussion to capture requirement.

Do proactive analysis and generate discussion threads with process and Network Design teams to understand feasibility of design.

Produce Low Level Component design.

Provide Design walkthrough to CST Testing, CIT, and Development Teams.

Review CST Test specs to ensure requirements are thoroughly tested.

Support Development, CIT, and E2E Test Phases to ensure requirements are delivered with desired functionality.

Support Deployments and LIVE faults to ensure minimum service distortion.

Role: Technical Lead in BT Global Services for Plan & Build Platform (Since Oct 2010)

Responsibilities:

Responsible for PACS Component Development for areas are: Service Inventory, Work Order / Service Order Fulfilment, Routing of orders, Activation on multiple vendor equipment, Order Handling & Orchestrations and Performance tuning (Products: MPLS, AAI, IP-SDK Stack,Ultra VLANs for all products and infrastructure services)

Co-ordination with multiple components designers for synchronized & defect free development.

Do proactive analysis and generate discussion threads with internal Development team and component designer to understand feasibility of design.

Taking Design walkthrough from Design Team and co-ordinate with component development teams.

Review CST Test specs to ensure requirements are thoroughly tested.

Support Development, CIT, and E2E Test Phases to ensure requirements are delivered with desired functionality.

Support Deployments and LIVE faults to ensure minimum service distortion.

Role: Vertical Lead in BT wholesale Services for Plan & Build Platform (Since Jan 2009)

Responsibilities:

Provide the Matrix report, Conduct Stand up calls, act as Scrum master for daily update from all across team, Status call with Release managers for delivery, attain the delivery calls with clients.

Responsible for VLAN Product as Vertical for Development areas: Metadata, Service Inventory, Work Order / Service Order Fulfilment, Routing of orders, Activation on multiple vendor equipment, Order Handling & Orchestrations and Performance tuning (Products: VLAN for all products)

Co-ordination with multiple delivery leads for quality related reports, support quality audits.

Organising Design walkthrough from Design Team for entire vertical team.

Support Development, CIT, and E2E Test Phases to ensure requirements are delivered with desired functionality.

Support Deployments and LIVE faults to ensure minimum service distortion.

Role: Lead OSS Component System for Configuration Management & Order Handling in Provisioning system (Since Jun 2007)

Responsibilities:

Responsible for PACS Component Development for areas are Activation on multiple vendor equipment, Order Handling & Orchestrations and Performance tuning (Products: 20C and 21C VLANs for all products and infrastructure services)

Work distribution into Team as per release stack, Conduct Stand up calls into internal team

Do proactive analysis and generate low level pseudo code for development team.

Co-ordination with multiple components designers for synchronized & defect free development.

Calculate and highlighting the risk factor to delivery lead while preparing development plan /schedule

Support Development, CIT, and E2E Test Phases to ensure requirements are delivered with desired functionality.

Support Deployments and LIVE faults to ensure minimum service distortion.

Role: Sr. Technical developer for Configuration Management in provisioning system (Since Oct 2006)

Responsibilities:

Understanding the requirement from designer and create flow/steps to execute the development.

Create unit test cases and do the unit testing to minimise the defect at system level testing.

Co-ordination with CST team for synchronized & defect free development.

Support Deployments and LIVE faults to ensure minimum service distortion.

Environment: Windows platform, Developer 2000 (Forms 6I), Oracle PL/SQL, XSD

Project Name: KASTLE product - 3i-Infotech Ltd, Mumbai (Jan 2005 to Oct 2006)

Project Description: It is a product an integrated treasury management solution covering several key markets such as Foreign Exchange, Money Markets, Equity, and their related derivative instruments. This treasury management system provides the organization with a sophisticated, multi-entity, multi-portfolio, multi-dealing room environment supported by robust risk management, back-office management and MIS.

Role: Sr. Software Engg.

Responsibilities:

All stages of the SDLC like requirement studies and impact analysis on KASTLE product

Designing of a flexible and user-friendly screen for capturing transactions and derivative data.

Development of the KASTLE product.

Live Support to client.

Project Name: Logistic Distributed System - Cap Gemini Ltd, Mumbai (Dec 2003 to Jan 2005)

Role: Consultant

Responsibilities:

Enhance the application functionality and fault fixes of applications

DBA activity.

Database installation, Backup / recovery of database.

Maintenance of application

Environment: Distributed PowerBuilder, Windows NT, Oracle 9.x, SQL PLUS 9, PL/SQL, Clear Quest, Mercator

Project Name: Asset Liability Management System - GTL Ltd, Mumbai (Jan 1998 to Dec 2003)

Role: Programmer Analyst

Responsibilities:

Development for various project like Asset Liability Management System for American Express Bank, India.

Development of Forex and Travel Desk Management System for COX & KINGS Pvt Ltd

Development of User Defined Query and Report Painter for HDFC Bank, India

Development of Intermediary and Prospect Management System for New Zealand Guardian Trust-Royal and Suns Alliance (NZGT)

Development of Enterprise wise Combined Operating Model (ECOM) for Alkem Labs Ltd, India.

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