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Full Time Customer Service

Location:
Rexburg, ID
Posted:
August 04, 2023

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Resume:

Julie E Smith

**** * **** *

Rexburg, ID *****

Cell- 406-***-****

Email Address: adypuy@r.postjobfree.com

WORK EXPERIENCE:

The Judge Group/United Health Group- Contract Pharmacist/WFH 6/14/2021 to 4/26/2023

Full time

-Conduct medication reviews on members who have multiple chronic conditions and taking multiple drugs

-Help ensure members are using appropriate drugs to treat their medical conditions

-Identify possible medication errors

-Attempt to educate members about drugs currently on the market

-Suggesting lower cost or generic medications where possible

-Update drug allergies

-Discuss vaccinations

-Discuss adherence and the importance of taking medications appropriately

-Discuss the storage and safe disposal of unused medications, including controlled substances

-Discuss possible drug-drug, drug-food and drug-disease interactions

-Discuss possible high-risk medications

Albertsons, LLC (Sav-On Pharmacy) Float Pharmacist 12/7/2020 to 6/4/2021

Idaho Falls, ID

Part time

-Implement company initiatives to increase profitability

-Actively deliver patient care services

-Supervise pharmacy technicians, clerks and pharmacy interns

-Uphold operational standards including performance metrics, safety and compliance

CVS Specialty Pharmacist 2/01/2016 to 7/13/2020

Lenexa, KS

Supervisor: Shawn Schieber/Rob Feiring 913-***-****/cell-913-***-****

Full time

-Front-end Pharmacist and Back-end Pharmacist.

Front-end:

-Ensure accuracy of patient prescriptions, ensure drug interactions and clinical issues are resolved

-Perform prospective drug utilizations reviews

-Assess clinical responses to assessment questions

-Substitute generic drugs whenever possible

-Provide excellent customer service to patients, healthcare professional and internal customers

Back-end:

-Fulfillment area work

-Monitoring the picking, filling and packing of medications for delivery

-Checking medications for proper NDC and quantity

OptumRx- Mail Order Pharmacist 7/28/2015 to 1/28/2016

Overland Park, KS

Supervisor: Fulfillment-William Gatlin and Prescription Verification: Paul Hartz 913-***-****

Full time

-Identifying drug-drug interactions, duplicate medications, over max doses and correct formulations of medications for each prescription processed

-Monitor pharmacy technicians for proper workflow and medication placement

-Ensure accuracy of patient prescriptions, ensure drug interactions and clinical issues are resolved

-Perform prospective drug utilization reviews

-Assess clinical responses to assessment questions

-Substitute generic drugs whenever possible

Fulfillment area work:

-Monitoring the picking, filling and packing of medications for delivery

-Checking medications for proper NDC and quantity

-Monitor pharmacy technicians for proper workflow and medication placement

South Hills Pharmacy (Bergum Drug) – Staff Pharmacist 5/1/2005 to 7/10/2015

Helena, MT 59601

Supervisor: Ron Bergum -406-***-****

Full time

Long Term Care Pharmacy and Retail Pharmacy

-Unit dose system for nursing homes, assisted care homes, group homes, mental health individuals and some private home individuals

-Triage incoming phone calls from patients, pharmacies, and providers

-Processing and accurately dispensing prescription orders

-Counseling customers regarding healthcare and prescription medication needs

-Maintain confidential information

-Maintain controlled medications and required documentation

-Supervise and authorize the work of technicians, externs, interns and support staff and assist in their training

-Provide excellent customer service by assisting customer with medical related issues and providing healthcare counseling

EDUCATION:

Bachelor’s Degree BS, Pharmacy GPA 3.0, University of Missouri-Kansas City.

Savannah High School, Savannah, MO.

LICENSES/CERTIFICATES:

Missouri State Board of Pharmacy License #42637

Montana State Board of Pharmacy License #3770

Kansas State Board of Pharmacy License #1-16721

Idaho State Board of Pharmacy License #P8746

References:

Rob Feiring Pharmacist/Supervisor

11162 Renner Blvd

Lenexa, KS 66219

913-***-**** cell-913-***-****

Ron Bergum Pharmacist/Owner Retired

812 Madison Helena, MT 59601

406-***-****

Mindy Bricker Pharmacy Technician/Friend

995 Cardinal Loop

Helena, MT 59602

406-***-****

Mary Andrews Pharmacist/Co-worker

204 W 114th St

Kansas City, Missouri 64114

816-***-****

Speed test as of 6/8/2023

https://www.speedtest.net/result/1-484-***-****



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