CV of Ziad Natshe Page * of *

Ziad Natshe

Address: ** ******** ***.

Clifton, NJ 07013

Phone: 973-***-****

adypub@r.postjobfree.com

OBJECTIVE To obtain a challenging position within the Information Technology industry with an interest in networking support, IT planning and strategy development. KEY SKILLS

Network Management Network Design IT Infrastructure Customer Relationship Mgt. Surveillance Systems Project Management Task Management Strategic Business Analysis Websites UI/UX Search Engine

Optimization

Search Engine

Marketing

Social Media Marketing

03/2023 – Present

09/2019 – 11/2021

Pool Boss / Pool Technician Nutley NJ, USA

Driving company vehicle to customer’s location.

Maintaining equipment and stock levels

Testing Swimming Pool water for proper balance

Servicing and Repairing faulty pool equipment

Harvest International School Istanbul, Turkey

Information Technology / Teacher

Taught English / IT to Highschool Studens

Preparation of Daily, Weekly and Yearly plans

Training students and parents on the Online Learning System 10/2009 – 01/2014 Quorum Search Partners Dublin, Ireland IT Support & Network Administrator

Performed a variety of maintenance, evaluation, installation, and training tasks to ensure LAN performance meets company and user requirements.

Planned and implemented network security, including building firewalls, applying cryptography to network applications, managing host security, and file permissions.

Performed backup and disaster recovery plans.

Protecting the network from both external threats including unauthorized access and malicious software as well as internal threat from network users.

Troubleshooting networks, hardware, systems, and applications. CV of Ziad Natshe Page 2 of 2

02/2009 - 10/2009 Arts Council of Dublin Dublin, Ireland IT Technical Support

Assisted and advised Clients on the launch of a new online system that allows users to fill out and submit application and supporting material entirely online.

Addressed enquires and complaints by Email, Telephone and Remote Access.

Entered/recorded Client Enquiries in the company log book. 08/2006 - 02/2009 The School of Life Amman, Jordan Network Engineer & Teacher

Configured and maintained Server and Network

Taught Mathematics and computers for students in Grades 2 - 5.

Trained teachers and staff on Microsoft Office Suit 07/1999 - 08/2003 Centennial Mortgage NJ, USA

Telecommunication / Data Entry

Contacted approximately 45 - 50 business and private individuals daily by phone in order to solicit equity loans.

Obtained customer information such as name, address, and loan details and entered this data onto a computer database.

Delivered and prepared sales templates and scripts that allowed employees to describe company services. Data was used to persuade potential customers to take up home equity loans. EDUCATION (MSc) Masters in Strategic Business Management IT – June 2012 University of Hertfordshire, Hatfield, United Kingdom

(PgD) Post Graduate in Strategic Business Management – May 2010

CCT / NCC (National Computing Center), Dublin, Ireland / Manchester, UK

(BSc) Bachelor Degree in Computer Science – May 2006 European University of Cyprus, Nicosia, Cyprus

(AAS) Associates in Information Technology – June 2001 Passaic County College, Paterson, NJ, United States LANGUAGE Fluent – English & Arabic

ACHIEVEMENTS

Global Achievement Award – June 2012.

Student of the Year – 2008 – 2009 Awarded by CCT, Dublin, Ireland.

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