Customer Service Warehouse Associate

Amir W i l s o n

***** *****, *******, **

*****

313-***-**** ************.**@*****.***

OBJECTIVE

To enhance my work history in a positive work environment that will allow me to showcase skills already acquired and offer the opportunity for continued growth. E D U C A T I O N — E XPERIENCE

Cass Technical High School

Detroit, MI

Graduated 2021

Diploma – Engineering

S K I L L S —

Customer Service

Problem Solving

Deep Diving

Attention to detail

Multi-tasking

November 2022 – present

Processor Assist Specialist • United Wholesale Mortgage Facilitate Inbound and Outbound calls with 3rd parties to assist in completion of the loan process. Extensive review of mortgage documents checking for accuracy. Requested corrections on documents with errors causing delays in the process. Daily team collaboration.

August 2022 – November 2022

Part –Time Warehouse Associate • Inbound Stower • Amazon Received and prepared inventory for delivery. Built, wrapped, sorted and transported pallets and packages to the proper location. Received truck deliveries. Followed prompts on technology devices to prepare orders safely and timely.

August 2019 – May 2022

Part –Time/Seasonal Associate • Cashier • Wendy’s Restaurant Provided excellent customer service to drive-thru and dine in patrons. Consistent accurate cash handling. Safely prepared menu items in accordance with Wendy’s food handling procedures. Cleaned and disinfected all high-contact surfaces including restrooms and dining areas on a scheduled cadence to prevent the spread of germs and viruses.

R E F E R E NCES

Available upon request.

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