Administrative Assistant Office Manager
Resume:
NORA MÉLENDEZ PURDON
Administrative Assistant, Legal Secretary, Entrepreneur, Translator/Interpreter
CHIPPEWA LAKE, OHIO 44215-9809
330-***-**** Cell phone
adypt9@r.postjobfree.com
SUMMARY
I am an administrative assistant, receptionist, legal secretary, translator/interpreter and entrepreneur utilizing my diverse office experience using organizational and communications skills in an office environment. I have excellent oral and written communication and excellent customer service skills and am a positive team player. I am loyal, organized, diplomatic, detail-oriented, do maintain confidentiality and very dependable. I also am a quick learner.
SKILLS
Secretarial skills include Microsoft Office -Word, Excel, and PowerPoint, transcription, filing, answering telephones, scanning and other secretarial skills. Implemented and organized a filing system at one job site, worked as a cashier and have worked with collections. I am highly experienced with scheduling appointments and have great customer service. I have created reports on Word 2010 and presentations on PowerPoint.
Bilingual in Spanish (read, write and speak).
PROFESSIONAL HISTORY
MELÉNDEZ SPANISH TRANSLATION SERVICES, LLC (Owner) – Chippewa Lake, OH
Translator/Interpreter
Translate and interpret letters, documents, and reports from English to Spanish and vice versa.
Provide Spanish-speaking people with translation assistance to their appointments with doctors, dentists, hospitals, clinics, government agencies, and courts.
MEDINA DIVERSITY PROJECT – Medina, Ohio, Volunteer
Committee Member
The Medina Diversity Project is organized to embrace and promote social, cultural, and economic diversity throughout Medina County.
Panel discussions and conversations advocating and increasing employment opportunities for minorities in both the public and private sectors.
Listen to ideas and remedies regarding these issues and then implement them.
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PROJECT LEARN – Medina, OH – Volunteer, Part-time (Not active at this time)
ESL Tutor
Support Spanish-speaking people with their daily skills, (reading, writing, and speaking English).
Coached a Spanish-speaking student to get her driver’s license and pass her citizenship test.
Tutored a Spanish-speaking student with her English skills so she may obtain her GED.
BABCOCK & WILCOX- BARBERTON, OH
Receptionist, Secretary Temporary employment in Wadsworth, OH
I temporarily worked at a Babcock & Wilcox engineering site as a receptionist/secretary while the receptionist was out on maternity leave. I worked for a project manager, managers, and engineers. I answered the telephone, transcribed and typed letters and reports, time sheets, transmittals and filed paperwork.
GENE RESAR CONSTRUCTION – ELYRIA, OHIO
Receptionist, Secretary
I worked for the president and vice president of the company. My duties included answering the telephone, opening and distributing mail, typing, handling blueprints, filing blueprints, escorting construction subcontractors to view blueprints then signing them in and out of blueprint room, assisting subcontractors with any questions they may have had, typing and mailing proposal information to subcontractors. Keeping rooms and area tidy and clean.
FALLS TECHNICAL AGENCY – CUYAHOGA FALLS, OH
Office Manager - Temporary employment at a job site in Lorain, OH with Babcock & Wilcox
I worked at a trailer site for Babcock & Wilcox temporarily as an office manager. I worked for a project manager and engineers. I answered the telephone, routed the telephone calls, transcribed and typed letters, transmittals, reports and confidential correspondence, typed time sheets and filed. I implemented and organized the filing system at the site and maintained a neat and tidy work site.
MATTERHORN INC. – AVON LAKE, OH
Collections, Receptionist, Secretary
My main responsibility was collecting past due accounts. I used my Spanish language skills to speak to customers while working in collections and would often go to the courts with the bail bond agents to interpret for Spanish speaking clients.
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LORAIN COUNTY DOMESTIC RELATIONS COURT – ELYRIA, OH
DIVORCE INVESTIGATION DEPARTMENT
Receptionist, Secretary
• I was the receptionist who greeted the litigant(s) and checked the financial reports and other paperwork which were brought into the office for their interview(s) with the divorce investigator.
• I would type up the financial reports to be put in with their divorce investigation report for the court.
• I also typed other confidential correspondence and often would help out typing the confidential divorce investigations.
• I was the main secretary who answered the telephone.
• Used my Spanish speaking skills to interpret for the litigant(s) during interviews with the divorce investigators and/or also in the courts of Judge Henry T. Webber and Judge Henry P. Webber.
ATTORNEY ANGEL LUIS ARROYO – LORAIN, OH
Office Manager, Legal Secretary, Receptionist
I was the receptionist, legal secretary, and office manager for Attorney Angel Arroyo.
I answered the telephone, filed paperwork, typed letters and legal documents for court, deposited the day’s financial income at the bank, prepared my own paycheck and did everything which a one girl office does with little or no supervision.
I used my Spanish speaking and writing skills to help Spanish-only speaking clients fill out forms.
EDUCATION
Cleveland State University – Cleveland, OH Graduated - May 11, 2019
Degree of Bachelor of Arts, Major-Spanish
• Medina County University Center - Medina, OH Fall 2013
Certificate in Microsoft Office Suite 2010- Outlook, Word, Excel (Beginning, Intermediate, Advanced), and PowerPoint
• Medina County Career Center – Medina, OH
Certificate in QuickBooks 2013 Fall 2013
Certificate in Microsoft Office 2010 Fall 2010
• Lorain County Community College - Elyria, OH Graduated – May 18, 2013
Associate of Applied Business, Major-Business Administration Management
• Lorain County Community College – Elyria, OH Graduated – June 13, 1992
Associate of Arts, Liberal Arts
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RELEVANT COURSE WORK
Human Resources Management Spanish Literature Composition in Spanish
Spanish I & II Sociology Fundamentals of Supervision & Communications Business Law I & II General Psychology
Social Psychology Retail Management Society & Culture of Spain
Principles of Marketing Legal Environment of Business Mathematics
English Composition I, II, III Intro. to Business Administration Accounting I & II
Business Management I & II Macro & Micro Economics Business Finance
ORGANIZATIONAL MEMBERSHIPS
A.A.U.W. – American Association of University Women – member since 2022
National Association of Professional Translators and Interpreters – member since 2013
National Society of Leadership and Success – member since 2013
Linked In – member since 2013
National Association of Professional Women – past member - 2010
COMMUNITY VOLUNTEER
Project Learn, Medina, OH – Volunteer (not active at this time)
I taught English (ESL) to Spanish-speaking students – 1999 to 2008.
American Heart Association - Volunteer
I mailed out donation pamphlets from 1999 to 2013.
Autism Spectrum Disorder Foundation – Volunteer
I mailed out donation pamphlets in September 2012.
Briarwood Beach Garden Club, Chippewa Lake, OH – Current Member
I served as treasurer for five years from 2006 – 2011.
Paid expenses from checking account, reconciled checking account, collected dues once a year.
Medina County Diversity Project, Medina, OH – Committee member since 2001
A.A.U.W. American Association of University Women – Current member 2022 of Medina Branch, Medina, OH
Medina County Historical Society, Medina, Ohio – Current Member 2022
My business: Mélendez Spanish Translation Services, LLC
5644 Birchwood Drive
Chippewa Lake, OH 44215-9809
PH: 330-***-****
“Let us speak for you”
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REFERENCES
Angela Sullivan
4063 Remsen Road
Medina, OH 44256
PH: 330-***-****
Kelly DiLuciano
5255 Kingston Court
Sheffield Village, OH 44054
PH: 440-***-****
Lynda Leiss-Rice
1282 Armstrong Road
Wooster, OH 44691
PH: 330-***-****
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