Customer Service High School
Resume:
Joi Smith
Columbia, SC *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Clerk
Blue Cross Blue Shield - Columbia, SC
July 2022 to January 2023
My main task as a clerk were to fold patient's letters and take them to be delivered for the next day, making sure that every patient's letter was corrected with no misspelling or misplacement of an address. I printed and scanned patients documents into computers and made sure no patients had a HIPAA violation. I was also in charge of keeping up with employee's birthdays, anniversaries, and also preparing important paperwork for other employees.
Covid-19 Test Packaging
Nephron Pharmaceuticals - West Columbia, SC
February 2021 to May 2022
Many employees were in charge of creating, placing, and shipping off home COVID tests. Our tasks were to fold the boxes correctly, places all the supplies needed such as shallow nasal swab, easy-to-follow instructions, a covid test along with a tube and finally seal them with a sticker and place each one into boxes to be ship off many local stores around the world. Food Lion Cashier/ Customer Lead
Food Lion - Columbia, SC
August 2021 to November 2021
I had two important tasks to complete, one of them was to be a cashier and provide customer service to customers and help them with their needs and my other task was being a Customer Lead, my task was mainly greeting customers when they walked in, helping other cashiers with a big load of groceries and placing them in customer's shopping carts, going outside to receive shopping carts, making sure all shopping carts were cleaned for customers, and helped customers with their groceries and placed them in their vehicles.
Education
Associate in Arts (AA) in Studio Art
Midlands Technical College - Columbia, SC
August 2021 to Present
High school diploma in Education
A C Flora High School - Columbia, SC
August 2019 to June 2021
Skills
• Customer Service (1 year)
• Organizational Skills
• Typing
• Packaging (1 year)
• Experience working with students
• Art
• Cleaning
• Life Coach
• Exercise
• HIPAA
Assessments
Basic computer skills — Completed
May 2023
Performing basic computer operations and troubleshooting common problems Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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