MUGISHA Samuel
Rwandan KK *** Street, Kigali, Rwanda +250*********
**************@*****.*** LinkedIn: linkedin.com/in/mugisha-samuel-19b725218 SUMMARY
Proactive, personable, and passionate about United nations sustainable development goals 8 ( Decent work and economic growth) and 17 ( Partnership for the goals), with a proven ability to work under difficult situations and to look for an opportunity that places me in a position to contribute in a significant way toward improving the behaviour and building the capacity of people to achieve national growth.
EDUCATIONAL BACKGROUND
Lycee de Kicukiro/ APADE – Kigali, Rwanda
Advanced certificate A2 January 2019 – September 2022 In Masonry field
ECOLE SECONDAIRE EFOTEC - Kigali, Rwanda
Ordinary level January 2016 – September 2018
Certificate of Ordinary level
PROFESSIONAL WORK EXPERIENCE
English Accelerator training
Harambee Youth Employment Accelerator -Rwanda April 2023– May 2023 1. Training for Global Business Services roles
2. Communication Skills
3. Public speaking
Transcriber & Data Annotator
Sigma AI-Spain (Remote) April 2023_April
2023
1. Transcription of audio, videos, images, sentences, or words Waiter
Java House Kigali Height –Rwanda February 2023 _ July 2023
1. Welcoming and seating guests.
2. Serving food and beverages in a professional manner with a high level of customer service.
3. Taking guests' orders.
Internship (Data entry operator)
Konsyg Company –Singapore (Remote) January 2023 - March 2023 1. Lead Generation/List building using Apollo, Sales Navigator, Google chrome etc. 2. Searching and verifying bulk and single emails using Snov.io and Hunter.io. 3. Researching on Prospective Leads as per Client's Parameters 4. Data entry and report writing
Site record Intern
ECOTCOLtd –Rwanda September 2022 - December 2022
1. Assisted in the supervision of construction works. 2. Led a team of five interns in preparing daily site logs and health & safety logs. 3. Assisted in carrying out works and recordings, i.e., inspections at the company's milestones during the life of construction in line with project specifications Cashier
MUM’S Supermarket -Rwanda January 2022 - March 2022 1. Memorised entire line of company products and services, including prices and special discounts
2. Provided basic technical support for clients on a wide range of company products, resolving issues at a 90% rate
3. Remained courteous and calm, even during moments of customer dissatisfaction 4. Refilling of store shelves
SKILLS
●Payingattentiontodetails
●Effectivecommunication
●Negotiationskills
●Hightypingskillsandaccuracy
●Microsoftandexcelskills
●Dataentryandreportwriting
INTERESTS
● Reading
● Travel
●Jobcreation
● Writing
● Learning Languages
● Community Involvement
LANGUAGES
●Kinyarwand-Native
●Kirundi-Expert
●English-Expert ●French-Communicative
REFERENCES
Queen Joelle Kamanzi Hirwe, English Facilitator at Harambee Rwanda, ************@*****.*** Salma Kharbouch: Project Manager at Sigma AI, **********@*****.** Olivia Ndibalekera: Human Resources Officer at Java house, ******.***********@***************.*** Kwigenga Jean De Dieu: CEO at ATEPO Plus Ltd, ***************@*****.*** Uwanyirigira Immaculee: CEO at MUM’S supermarket, ***************@*****.***