Customer Service Crew Member

MH

MARSELLES HARDEN

**********@*****.*** 586-***-**** Clinton Township, MI 48036

Summary

Hardworking and reliable Crew member with the ability to provide professional and friendly customer service in a high-volume environment. Punctual and efficient, with a dedicated demeanor for any environment. After enrolling into the Per Scholas program with the goal of obtaining the CompTIA A+ certificate Marselles is highly motivated to apply new experience outside of class for example troubleshooting LANs for a customer who needs help configuring devices to their SOHO network while providing prompt, friendly and professional service at all times.

Skills

● Attention to Detail

● Time Management

● Punctual and Reliable

● Teamwork and Collaboration

● Excellent Computer and Phone Etiquette

● People-Oriented Personality

Crew Member /Delivery Driver

06/2017 - Current

Education and Training

Lakeview High School Saint Clair Shores, MI High School Diploma 06/2016

Per-Scholas Tech Training 04/2023

Relevant Experience

● Experienced with using POS(point-of-service)

systems to complete transactions for customers via phone, online, or in person.

● Managed and Navigated several urban and rural

routes to deliver food in a timely fashion.

● Communicated with restaurant staff to coordinate deliveries and obtain destination address.

● Customer Service.

● Order Fulfillment.

● Maintain a calm and respectful demeanor under

pressure in a fast pace environment.

Linkedin:https://www.linkedin.com/in/marselles-harde n-14097a1b6/

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