Operations Manager Account

Leonard Major

**** **** ****** 734-***-**** Cell

Wyandotte, Michigan 48192 ********@*****.***

Work

Experience KONKORDIA PHOENIX PLC INC. previous PHOENIX LOSS CONTROL INC.

*** ******** *** **vd, Miami Fl. 33131 – June 2012 to March 2022

-Reginal Manager of Client retention, support and training of 8 States with over 120 Tech offices

oObtain and maintain Client Director, Manager and Supervision department heads org charts

oSpearhead monthly/bi-monthly virtual and face to face meetings with Client Management

oClient tech systems training and support with up to 125 techs per training session.

oOn site issue resolution coordinator

-Reginal Manager of Investigator department

oHiring and onsite systems training of investigators

oDefine Investigator territory to accommodate Customer territory needs

oInvestigator Systems and reporting support

oReview and approval of investigation reports

oReview and approval of payroll

oComplete Quarterly performance review

AQUA BOAT WORKS/AQUA SHORES MARINA MANAGEMENT INC./SILVER SHORES WATERFRONT

3 James Desana Dr., Wyandotte Michigan 48192 – September 1998 to May 2012

-Owner/Operator Marine Boat Sales, Service and Marina/Partner in Banquet facility

oHands on approach of customer relations with the sales, service and marina departments

oPartner in Silver Shores Waterfront banquet facility

oConducted the day to day functions of the 110 slip marina with 3 employees

oConducted the day to day functions of the Sales force of 2 employees

oConducted the day to day functions of the Service department of 4 employees

oDay to day account payables and receivables

oDevelopment and retention of new business

KING MARINE, INC.

811 Biddle Ave, Wyandotte Michigan 48192 – April 1992 to September 1998

-Sales/Operations Manager

o Sales/Operations Manager for one of three store locations

oOrder and maintain boat inventor and showroom

oOver one million in personal sales while maintaining over 2 million total location sales

oReview and approval of sales contracts and delivery process.

oQuarterly training and review of dealer requirements

PAC TEC MARKING/VIGAL MACHINE BUILDERS

Windsor, Ontario Canada – July 1981 to March 1992

-Account Manager/Sales

oDevelop and maintain client accounts, Ford Motor Company, General Motors, Caterpillar

oAssist in design and development of production design and tooling

oAssist in delivery, setup and production running of production machines and equipment.

FORD MOTOR COMPANY

Windsor, Ontario Canada – February 1976 to May 1980

-Engine final inspection

oInspect final assembly of engine before sending engine to hot test running of engine.

Education Personal development training

Mechanical Design Drafting, St. Clair College of Applied Arts & Technology retraining 1980 to 1981

FJ Brennan High School graduate 1972 to 1976

Interest &

Accomplishments

Baseball, Little league Canadian champions 1973

Coaching of Daughters, basketball, volleyball and soccer teams

Rotary of Wyandotte member, meals on wheels prep and delivery

, Boating, Water sports, Volleyball, Traveling with family.

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