William Jordan

Indianapolis, IN *****

adyppk@r.postjobfree.com

317-***-****

Looking for a career position.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Logistics Specialist

Box Truxx - Indianapolis, IN

February 2021 to Present

Load and unload deliveries to and from box truck.

Make sure customer checks and signs paperwork to complete accuracy. Drive safely and cautiously to and from deliveries. Scan in signed documents to warehouse.

Complete any on-site paperwork that needs to be completed. Relay all pertinent information to dispatch.

Assist with loading and unloading semi trailers at warehouse when directed. Label freight in warehouse when directed.

Assisted with routing of other drivers.

Assisted with finding freight loads for other drivers. Assisted with minor mechanical truck fixes.

Relayed any delayed, damaged or missing freight directly to dispatch and customer. Acted as “sales consultant” to gain more customers. Account Service Representative

Wildman Business Group - Indianapolis, IN

October 2020 to March 2021

Deliver clean/new products to customers daily.

Upsell products to customers to increase volume on route. Picks up soiled products for cleaning.

Unload and distribute soiled products at end of route date. Load truck for next day delivery at end of route day. Verify daily invoicing with a HHC.

Assists customers in any customer service issues they may have on and off route. Complete and send daily paper work before and after route finish. Route Sales Representative

Schwan Home Food Service - Danville, IN

October 2019 to October 2020

Valet Attendant

Union Hospital - Terre Haute, IN

August 2017 to October 2019

•Valet cars.

•Assist customers with wheelchairs.

•Keep an active log of cars coming in and out.

•Provide excellent customer service.

•Report any damages on the VDS(vehicle damage sheet) Correctional Officer

Vigo County Community Corrections - Terre Haute, IN February 2018 to May 2018

•Secure inmates.

•Make sure inmates are in cells during lock down.

•Report any inmate problems to supervisor.

Security Officer

ERMC - Terre Haute, IN

July 2013 to December 2017

Responsibilities

•Doing patrols of interior of mall making security presence known.

•Respond to customer questions or direct customers to where they can be answered.

•Patrol exterior of mall making sure there are no parking violations or road hazards.

•Complete any task given by Mall Office and or Management.

•Build trust and maintain security through regular conversation with kiosk owners and employees.

•Report any malfunctioning equipment to operations and maintenance team.

•Report any spills or slick spots to housekeeping. Accomplishments

Made several relationships personal and professional with various stores and kiosk owners.Making me the "Go To Guy".Excited everything to the best of my abilities on task I was given and assigned. Skills Used

Excellent Customer Service and Problem Solving

Merchandiser

Coca-Cola Bottling Co. Consolidated - Terre Haute, IN June 2017 to November 2017

•Took deliveries and other backroom stock to sales floor and place merchandise in proper place.

•Answered any customer questions.

•Maintain professional relationships with store managers.

•Alert account sales of any merchandise needed for next order.

•Arrive promptly and on time for shift.

•Problem solve.

Sales Associate

Tradehome Shoe Stores - Terre Haute, IN

September 2016 to March 2017

•Provide customer service.

•Assist with shoe fitting.

•Keep stock room clean and organized.

•Keep sales floor organized and debris free.

Assest Protection

Best Buy - Terre Haute, IN

November 2016 to January 2017

•Provided customer service when needed.

•Deterred theft when possible.

•Do checks of store hot zone area hourly.

•Logged all stolen items found on sales floor.

•Monitor CCTV cameras through out the store.

•Complete monthly safety and security checks.

Security Officer

Citizens Security - Terre Haute, IN

February 2016 to September 2016

•Responsible for providing armed and unarmed security services.

•Reported any disturbances on job site assigned to. •Assisted with any customer service questions.

•Kept daily activity log for shift.

•Relayed any problems that I couldn't handle to appropriate authorities.

•Let Supervisor know of situations I could not handle myself.

•Provided training to new employee security officers. Camp Counselor (Seasonal)

YMCA - Terre Haute, IN

August 2016 to August 2016

•Organized and supervised daily activities for campers.

•Planned group activities and games for campers.

•Ensured health and safety of campers.

Main Kennel Supervisor

Terre Haute Humane Society - Terre Haute, IN

May 2014 to January 2016

•Conducted daily meetings with employees and upper management.

•Assigned daily task to my employees.

•Assisted with hiring/firing of employees.

•Reported directly to facility manager.

•Assisted with daily cleanings and feedings.

•Trained new volunteers in my area.

•Trained new employees in my area.

•Promoted 2 months into employment to Supervisor position.

•Gained 3 raises while employed.

•Held Society to higher standard.

•Participated in many news interviews.

Facility Operations Team Member

Lifetime Fitness - Collierville, TN

March 2012 to December 2012

•Won Employee of the Month Award April 2012

•Provide supervisor support when needed

•Maintain facility cleanliness

•Maintain facility day-to-day operations

•Maintain customer service and approval

Driver/Program Aide

Don Moyer's Boys and Girls Club - Champaign, IL

July 2008 to August 2008

•Responsible for safely transporting children from home to the Club and back home again.

•Responsible for safely transporting children to field trips.

•Assisted Program Aides with monitoring and supervising children learning activities, games and field trips.

Early Morning Cleaner

Goodrich Quality Theaters - Savoy, IL

May 2007 to August 2007

•Responsible for sweeping and vacuuming theaters, emptying garbage receptacles, sanitizing bathrooms, removing rubbish from the grounds, reporting broken and malfunctioning equipment, and conducting other custodial duties as directed by the supervisor. Education

Associate in Education

Ivy Tech Community College - Lafayette, IN

January 2009 to July 2011

Associate in Education

Parkland College - Champaign, IL

August 2006 to December 2009

Diploma in General Education

Urbana High School - Urbana, IL

September 2002 to May 2006

Skills

• Microsoft,Microsoft Word,Microsoft PowerPoint,Team Working Skills,Problem Solving,Customer Service,Strong Written and Verbal Skills, (10+ years)

• Valet

• Customer Service

• Guest Service

• Kennel Experience

• CCTV

• Security

• Facilities Management

• Delivery Driver Experience

• Animal Care

• Custodial Experience

Awards

Employee Of The Month

April 2012

Superior Customer Service and Facility Cleaning

Supervisor Promotion

August 2014

Showed Great Leadership, Problem Solving and Customer Service. Assessments

Work Style: Reliability — Highly Proficient

April 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient

Management & Leadership Skills: Impact & Influence — Completed May 2019

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Completed

Work Style: Conscientiousness — Familiar

July 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SPECIAL SKILLS

Proficient with Microsoft Word, PowerPoint, Internet Searching expertise

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