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Customer Service Pharmacy Technician

Location:
Amman, Amman Governorate, Jordan
Posted:
August 04, 2023

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Resume:

Z I E D M E R I M I

P H A R M A C Y T E C H N I C I A N

Marketing

Merchandising

Inventory

I'm applying for the pharmacy technician position, which I saw advertised on website. I believe I meet all the essential criteria for the role and feel I can make an effective and immediate contribution to your team. Skilled pharmacy technician with 17 years of experience in the industry. Highly adept at handling various responsibilities by prioritizing my tasks, establishing clear deadlines and finding creative solutions to eliminate obstacles. My experience has equipped me with the necessary tools to succeed in this position: While I am grateful for the opportunities afforded to me in my prior position, I am ready to embark on a new career path that offers new challenges for me to put my skills to use. In reference to the gap in employment shown on my resume, I capitalized on an opportunity to travel in an effort to gain new experiences, foster personal development, and bring a renewed perspective to my field of study. This period of travel allowed me to build strong connections with other individuals and cultures, which has cultivated new growth and a better understanding of my future goals. Thank you for your time and I would greatly appreciate your review of my enclosed resume and outlined credentials. I believe that I can be a valuable addition to your company and your business goals. At your convenience, I am available for an interview or further discussion. I look forward to your response. Thank you, in advance, for your consideration.

Best regards,

D E A R S I R,

Z I E D M E R I M I

Zied Merimi

+962*********

adypo7@r.postjobfree.com

www.linkedin.com/in/zied-merimi-

580680264

Amman, JORDAN

C O N T A C T P R O F I L E

S K I L L S

E D U C A T I O N

Customer service, education and

counseling.

Pharmacy operations management.

Medication Therapy Management.

Relationship building and retention.

Team Building .

Reviewing prescriptions.

Safety understanding.

Pharmacy Inventory and

Recordkeeping .

Medication packaging.

Training and mentoring.

Immunizations.

Bachelor of science

secondary high school

Gafsa-Tunisia

1996-1998

Pharmacy Assistant

Executive high school

Sfax-Tunisia

1999-2001

Dependable Pharmacy Assistant with 17 years of experience working with all types of personalities. Experienced in OSHA regulations and staff training delivery. Offering leadership, critical thinking and effective communication skills. Astute professional highly skilled in pharmacy operations and improving performance metrics. Talented individual offering fluency in 4 languages. Qualified PharmD with over 15years in pharmacy management within hospital settings. Effective Pharmacy Manager offering excellent skills in customer service, telephone etiquette and issue response. Pursuing a similar position where focus and dedication are highly sought. Effective Pharmacy Supervisor offering excellent skills in medication packaging and dispensing. An astute individual trained to provide exceptional quality assurance. Pursuing a similar position where focus and dedication are highly sought. Skilled Pharmacist with strong background in compounding, pharmacological knowledge and patient care. Expert in providing accurate clinical services. Detail-oriented professional goes extra mile to deliver service and support to pharmacy patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills L A N G U A G E S

English

Arabic

french

Z I E D M E R I M I

P H A R M A C Y T E C H N I C I A N

Pharmacy Assistant

Night Pharmacy, Moulares-Tunisia 2002-2023

W O R K E X P E R I E N C E

Pharmacy technician

Meignie Polyclinic, Sfax- Tunisia 2001-2002

Communicated instructions to patients or caregivers about proper use and storage of drugs.

Counted and labeled prescriptions with correct item and quantity. Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues. Kept pharmacy counter and related areas clean, neat and organized. Verified order information against computer database. Received incoming supplies and stocked in correct locations. Merchandised over-the-counter goods and rotated stock. Supported operations with filing, copying and faxing. Answered telephones and provided information about order status, store hours and pharmacy procedures.

Updated computer system with current customer, payment and inventory information.

Performed safety checks when dispensing medications to optimize patient safety. Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.

Prepared bills for clients and submitted required paperwork to insurance companies

Recruited and interviewed job applicants to add expertise and talent to pharmacy staff.

Trained pharmacy interns and newly hired pharmacy technicians. Assessed pharmacy procedures, making appropriate changes to comply with regulatory guidelines and safety practices.

Discussed medical histories with patients in effort to provide most effective medical advice.

Optimus Training high

Sousse - Tunisia

Medical Representative 2021-2023

Italian

+962*********

adypo7@r.postjobfree.com

www.linkedin.com/in/zied-merimi-

580680264

Amman, JORDAN

C O N T A C T

Z I E D M E R I M I

P H A R M A C Y T E C H N I C I A N

E X P E R T I S E

Pharmacy Operations

Resolving Customer Issues

Preparing Bulk Medications

Drug Inventory Control

Stocking Inventory

Resolving Complaints

Supply Restocking

Submitting Insurance Documents

Interpreted prescription orders, dispensed medications, and counseled patients on drugs.

Educated patients about possible drug interactions and gave special administration instructions.

Evaluated and monitored laboratory data to drive safe and effective medication therapy.

Prepared medications in blister packs to provide safe and convenient way to take prescribed medication.

Conducted blood pressure screenings to reduce heart attack, stroke and death. Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.

Reviewed and evaluated orders for non-formulary to identify generic alternatives. Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.

Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.

Assessed patient knowledge of chosen therapy to tailor counseling to meet needs of individual patients.

Ordered all pharmacy supplies and kept check on inventory levels. Developed policies and procedures for effective pharmacy management. Communicated with patients, ensuring that medical information was kept private. Offered patients and patrons information on various immunizations. Resolved issues with customers and pharmacy personnel by utilizing active listening, effective communication and mediation skills. Collaborated with store manager to maintain daily operations. Maintained education on side effects of medications. Maintained appropriate drug records and completed reports as necessary. Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.



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