Machine Learning Data Scientist

Ibitoye Oyinloye

**** **** **** # *** ****** TX *5231. ***************@*****.*** . 917-***-****.

https://www.linkedin.com/in/ibitoye-oyinloye-3b564b106/. https://github.com/Ibitoye- Oyinloye. https://hcfellows.com/webscraping/candidate-detail/ibitoye Highly skilled and motivated Data Scientist with experience in mining data, providing solutions to complex business problems. Skilled in Machine Learning, Statistical Analysis, Data Visualization and Programming Languages such as Python, SQL, Colarb, Pycaret and delivering advanced reports and dashboard solutions. Possesses excellent verbal and written communication skills with a proven ability to work independently and as part of a team.

EDUCATION

University of Texas, Austin Nov '21- Oct '22

Post Graduate in Data Science and Business Analytics GPA: 4.0 Federal Polytechnic

Bsc in Statistics GPA: 2.67

PROFESSIONAL EXPERIENCE

Freelance - Dallas, Texas Oct 17 '22 till Date

• Utilize Python, SQL, and Tableau to write queries, organize and summarize data, and publish results and findings.

• Develop business rules based on data exploration, and define algorithms and calculations to transform and enhance data.

• Create Data Visualizations and infographics to convey information and help users derive meaning from data.

• Identify and compile data sets using a variety of tools (Tableau, Colarb) to help predict, improve and measure success of key business outcomes. Endeavors - Pecos, Texas Dec 05 '21 – Mar. 8 ‘23

Youth Care Worker

• Worked in a COVID/Isolation/Quarantine Center and protect the health and safety of the youths.

• Provided direct supervision, support, and direction to youths and oversaw daily routines of youths in placement.

• Documentation and Reporting: Maintain accurate records of observations, incidents, interventions, and progress reports as required by the organization or regulatory authorities.

• Supervision and Monitoring: Ensure the safety and well-being of youth by monitoring their activities, behavior, and adherence to rules and regulations.

• Assist in the development and implementation of individualized care plans, monitor progress, and collaborate with other professionals or agencies involved in the youth's life.

• Behavioral Intervention: Address behavioral issues or conflicts by implementing appropriate strategies, de-escalation techniques, and conflict resolution methods. Amazon - Coppell, Texas Jul '20 - Jan '21

Associate

• Inventory Management: Assist in managing inventory levels by conducting regular counts, restocking items, and monitoring the availability of products. Also perform quality checks to ensure that products meet Amazon's standards.

• Process Improvement: Actively participate in process improvement initiatives, providing feedback and suggestions to enhance productivity, efficiency, and customer satisfaction. Involved in identifying bottlenecks, optimizing workflows, or implementing new procedures.

• Collaborative Teamwork: Worked as part of a team, collaborating with colleagues and supervisors to achieve departmental goals. Communicate effectively, share information, and support each other in meeting performance targets.

• Adherence to Policies and Procedures: Comply with Amazon's policies and procedures, including those related to quality control, security, safety, and ethical standards. Follow guidelines for handling customer data and sensitive information. SPANCO/ISON BPO - Nigeria

Call Center Customer Representative Mar ’13 – Jul ‘16

• Customer Support: Assist customers by answering their inquiries, addressing their concerns, and providing solutions or recommendations. This include providing information about products, troubleshooting technical issues, processing orders, handling billing inquiries, or assisting with account management.

• Call Handling: Efficiently handle a high volume of incoming calls while maintaining a courteous and professional demeanor.

• Problem Resolution: Analyze customer issues and concerns, identify the root cause of problems, and offer appropriate solutions or escalate to higher-level support if necessary.

• Communicate effectively and clearly with customers, using appropriate tone, language, and listening skills.

• Accurately record customer information, inquiries, and actions taken during the call in the company's customer relationship management (CRM) system or other designated software.

• Efficiently handle multiple tasks simultaneously, such as entering data into systems while conversing with customers, accessing relevant information from knowledge bases or internal resources, and managing call wrap-up tasks promptly.

• Strive to exceed customer expectations and ensure a positive customer experience. This includes demonstrating empathy, patience, and professionalism, even in challenging or demanding situations.

• Follow company policies, procedures, and guidelines related to call handling, data privacy, security, and customer interactions Compliance with regulatory requirements and ethical standards.

NPF Microfinance Bank - Nigeria

Customers' Service Officer Aug '09 - Oct '10

• Interact with customers in person, over the phone to provide assistance with various banking products. This includes helping customers open accounts, process transactions, issue checkbooks or debit cards, and update account information.

• Guide customers through account-related activities, such as balance inquiries, fund transfers, loan applications, account closures, and address changes.

• Listen to customer concerns, inquiries, or complaints and strive to resolve them promptly and effectively. Promote additional bank product that align with customers' financial needs. Adhere to banking regulations, security protocols, and privacy policies to safeguard customer information and maintain data confidentiality.

• Provide basic financial guidance and refer customers to appropriate specialists or financial advisors within the bank when more complex financial needs arise.

• Maintain accurate and up-to-date customer records, transaction logs, and documentation in accordance with regulatory and internal guidelines.

• Collaborate with colleagues, supervisors, and other departments within the bank to address customer needs effectively, share knowledge, and contribute to a positive work environment.

PROJECTS

EASY VISA July ‘22

Problem Statement: Business communities in the United States are facing high demand for human resources, but one of the constant challenges is identifying and attracting the right talent, which is perhaps the most important element in remaining competitive. Companies in the United States look for hard- working, talented, and qualified individuals both locally as well as abroad.

My Role as a data scientist was to analyze the data provided with the help of a classification model.

Facilitate the process of visa approvals.

Recommend a suitable profile for the applicants for whom the visa should be certified or denied based on the drivers that significantly influence the case status. Outcome: I was able to build both bagging and boosting methods and better predict VISA applications and determined factors like prevailing wage rate and Education played an important role in VISA approvals. This was able to reduce costs in terms of time taken on VISA approvals.

E-NEWS EXPRESS AUGUST ‘22

Problem Statement: An online news portal aims to expand its business by acquiring new subscribers. Every visitor to the website takes certain action based on their interest. The Company plans to analyze these interests and wants to determine whether a new feature will be effective or not.

My Role: To decide whether the new landing page of an online news portal (e-news express) is more effective to gather new subscribers or not using statistical analysis, a/b testing and data visualization.

Conclusion: Users spend more time on the new landing page than the old landing page. SKILLS

Functional: Data Manipulation and Analysis, Statistical Analysis, Machine Learning, Data Visualization, Data Wrangling, Feature Engineering, Hypothesis Testing, Team Work. Technical: Python, SQL, Colarb, Pycaret, Data Bricks, Pipeline, Exploratory data analysis (EDA), data profiling, Feature engineering techniques, Statistical Analysis, Machine Learning, Data Visualization

Programming Languages: Proficient in Python, and SQL - Experience with data manipulation, analysis, and visualization using libraries such as Pandas, NumPy, matplotlib. Machine Learning: Strong understanding of machine learning algorithms such as linear regression, logistic regression, decision trees, random forests, k-nearest neighbors, XGBoost, AdaBoost and Gradient Boosting- Experience with model training, evaluation, and hyperparameter tuning.

Statistical Analysis: Solid foundation in statistical concepts and techniques - Proficiency in applying statistical methods like hypothesis testing, ANOVA, regression analysis, and me series analysis.

Data Visualization: Expertise in creating visually compelling and informative data visualizations using tools like Matplotlib, Seaborn, and Tableau - Ability to communicate complex insights effectively through graphs, and charts.

Team Collaboration: Ability to work effectively in cross-functional teams - Strong collaboration and interpersonal skills with other data scientist / team member to deliver high quality projects.

Contact this candidate