PrescottValley, Az *****

310-***-****

adypfb@r.postjobfree.com

Dani Rodriquez

Professional Profile

Seasoned healthcare industry professional with experience and expertise in hospital and skilled nursing facility, business development, physician recruitment/relations, community relations, physician practice management, patient experience, and event planning. Excellent inter-personal skills.

Education

University of Southern California

Los Angeles, California

Professional Experience

Cedars-Sinai Marina del Rey Hospital

Marina del Rey

March 2017 – Present

Supervisor, Volunteer Services and Guest Relations/Patient Experience, Lobby Services

Develop and maintain Volunteer Program

Adhere to Joint Commission Standards

Maintain all policies

Provide individualized, personal concierge care to our guests while supporting my team with all guest concerns and inquiries

Coordinate with other departments to maintain the highest possible standard and ensure a prompt follow up with both guests and management

Supervising healthcare screeners during covid 19

Follow all CDC guidelines

Assist with Front desk/ patients and visitors

Train all new hires to follow script and deliver great patient experience

Director of Business Development

View Park Convalescent/Longwood Management

Los Angeles

February 2022- June 2022

Ability to establish, implement and maintain effective marketing and public relations and programs within the community.

Thorough understanding of healthcare reimbursement programs

Contribute to the overall impression of the facility in the market area

Established and maintained relationships with Discharge Planners, Case managers, physicians, and hospital personnel.

Provided meaningful care and service to our residents, the team, and the community

Developed, organized, and implemented team moral internally

Director of Community Relations

Southern California Hospital of Culver City

Culver City, California

March 2015 - December 2016

Developed and maintained relationships with Skilled Nursing Facilities

Developed and maintained physician relations

Represented hospital with Community organizations and stakeholders

Helped establish and market new product/service lines

Recruited new physicians to hospital

Increased census by 30%

Director of Business Development

Imperial Crest Healthcare Center

(Skilled Nursing Facility)

Hawthorne, California

March 2014 - March 2015

Developed new business relationships with referring acute care hospitals, Long Term Acute Care, (LTAC) hospitals, primary care and specialist physicians, case managers, and other referral sources.

Maintained and enhanced new and existing business relationships

Represented company at community and industry events

Director of Community Relations

Sunnyside Nursing Center

(Skilled Nursing Facility)

January 2010 – March 2014

Developed new business relationships with referring acute care hospitals, LTAC hospitals, primary care and specialist physicians, case managers, and other referral sources

Maintained and enhanced new and existing business relationships

Represented Company at community and industry events, and served on related committees

Planned and hosted many special events, some for more than 50 physicians and spouses

Healthcare Consultant

Blue Box Consulting

July 2009 - December 2009

Served as Director of Community Relations for company with three Skilled Nursing Facilities. Marketed facilities to hospital case managers and physicians

Provided practice management, business development and billing services to independent practicing physicians

Director of Business Development

Memorial Hospital of Gardena

Gardena, California

August 2001 - June 2009

Recruited physicians to hospital

Helped establish and market new product service lines

Represented hospital with community organizations and stakeholders

Developed and maintained physician relations program

Developed and maintained employee relations program

Assisted with development and implementation of Strategic Plan

Assisted with managed care and IPA/medical group initiatives

Directed operational departments, including Facilities Management, Environmental Services, (Housekeeping), and

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