Michael D. Pelletier

CSP PMI-ACP SPC AHF CSM PMP

Principal Enterprise Lean Agile Consultant Coach Agile Delivery Expert

adype7@r.postjobfree.com 248-***-****

http://www.linkedin.com/in/MichaelDPelletierAgileCoach

Professional Summary

Senior Information Technology professional with over 10+ years of experience as an Agility Technical Business Consultant/Coach/Director. My experience and skill sets uncover better ways of producing valuable transformations and solutions in Fortune 100 organizations. I achieve confidence and trust at all levels of the enterprise by addressing technical/business issues, apprehensions, and risks through active listening skills, and open discussion concerning business drivers, values, and opportunities. As an Agile Practitioner, I collaborated with co-located and globally distributed teams, utilizing mentoring and coaching practices to solution/deliver effective and efficient transitions, transformations, and organizational changes based on the ‘principles of change’ with tools and techniques like story maps, product vision boards, product strategy road maps, initiatives with measurable outcomes and product backlogs. I lead forward thinking discussions to teach and coach product management principles, practices and techniques with diverse teams of personnel to include but not limited to Senior Leadership, Product Managers, and Product Owners.

Accomplishments

Developed Agile Transformation plan and implementation resulting in 35% increase in productivity by the overall organization involved in the transformation, plus a reduction in staff providing a higher ROI.

Coordinated ITO transition activities for client services using Agile techniques and methods. Provided oversight for the transition, transformation, and sustain of strategic projects creating first year revenue increase of $10 M.

In 2013 - 2014, Global Project of the Year, delivered an emerging ‘new’ healthcare trend program, built using the latest architecture, delivered ahead of the expected timeline, by means of scaled agile development practices.

Conducted Readiness Assessments for Agile and Critical Situations with recommendations for ‘Go to Green’ plans to improve and exceed delivery opportunities for the client's key business value initiatives. Validation based on business value ‘roadmap' to execute vision systemically through Agile techniques of short time boxed releases resulting in 20% savings.

Designed and executed Hardware/Software Evaluation process for assessing DevOps toolsets that creating a 30% to 40% cost savings through reduced contract negotiations.

Education

Capella University, School of Technology

Graduate - Master of Science in Information Technology - Specialty in Project Management and Leadership based in Agile development methodology studies for systems development.

Minneapolis, Minnesota, USA

Northwood University

Graduate - Bachelor of Business Administration & Computer Information Management

Midland, Michigan, USA

Certifications

ICAgile Certified Professional - Agile Coaching Certification (ICP-ACC) (August 2017)

SAFe® Program Consultant (SPC) (January 2017)

Agility Health Facilitator (AHF) (June 2016)

Lean Six Sigma – Green Belt (GM/Cognizant) (2015)

Certified Scrum Professional (SCP) (SA) (July 2011)

PMI-Agile Certified Practitioner (PMI-ACP)SM (PMI) (October 2011)

Certified Scrum Master (CSM) (SA) (March 2008)

Project Management Professional (PMP) (PMI) (June 2000)

Professional Experience

Expert Practitioner – Senior Agile Consultant/Coach – May 2023 – August 2021

North Highland - Charlotte, North Carolina (Global)

•Senior Agile Consultant/Coach, Trainer and Advisor for multiple organizations including Jaguar Land Rover’s complete Agile Transformation; supporting and enabling the options and opportunities to optimize their people, processes and technology utilizing mentoring and coaching practices to deliver effective and efficient transitions, transformations.

Principal - Enterprise Agile Consultant/Coach – To Date – September 2000

MDP Services LLC - Auburn Hills, Michigan/ Charlotte, North Carolina (Global)

Enterprise Agile Consultant/Coach, Trainer and Advisor for multiple organizations supporting and enabling the options and opportunities to optimize their people, processes and technology utilizing mentoring and coaching practices to deliver effective and efficient transitions, transformations, including M&A, Contract, and Organizational changes. Establishing Lean Portfolio Management support with tools and assets to support Agile delivery through the “Value Delivery” models using the following Agile frameworks: Scrum, Extreme Programming, Feature Driven Development, Kanban, and large-Scale Agile Framework methodologies (LeSS, Daikibo, DAD, SAFe) including but not limited to toolsets like Jira, Align, Confluence, Slack, MS Teams, Project, VISIO, Mentor, etc.

Principal - Enterprise Agile Consultant/Coach - Process & Domain - February 2018 – September 2020

Infosys Limited – Atlanta, Georgia/ Charlotte, North Carolina (Global)

•Provide and enable clients to optimize their people, processes and technology utilizing mentoring and coaching practices to deliver effective and efficient transitions, transformations, and organizational changes. Conducting advanced organizational analyses, solution evaluation and process mapping to identify problems, advise leaders and build and execute solutions for improvement.

•Incorporating extensive knowledge of Agile and Lean Engineering (DevOps) to generate multiple implementation alternatives and help clients choose optimal opportunities for their enterprise. Establish transformation governance, strategy and artifacts including roadmaps, milestones operating model, role definitions, team structures and ceremony guidelines to position the organization for short and long-term success.

Senior Agile Coach and Trainer, Agile Transformation Services - September 2017 – January 2018

Agile Transformation Inc. – Omaha, Nebraska (Global)

Senior Agile Coach and Trainer, Agile coaching as a facilitator, teacher, counselor, mentor and consultant through Agile education, awareness, and direction implementing of Agile practices within client programs.

Principal Agile Coach, Agile Transformation Services - April 2016 – September 2017

TEKsystems Global Services – Hanover, Maryland (Global)

Agile Principal Coach managing the day-to-day operational and tactical aspects of multiple Agile Transformation services and programs including strategic solutioning for clients. Utilizing expertise as a Lead Agile Coach and Trainer, clients are guided in Agile Transformations that address their business “start-up” environments. Objectives for client success engages an entrepreneurial mindset while working in a fast-paced team environment bringing appropriate Agile Road Mapping structure to the client product portfolio. Using innovative guidance, planning, and executing of Agile principles and practices to drive business outcomes based on client readiness and objectives transforming software delivery organizations.

Associate Director, Program Management & Agile Coach - July 2012 to April 2016

Cognizant Technology Solutions – Teaneck, New Jersey (Global)

Enterprise Program Management – Agile Coach in the Agile CoE supporting clients as an Advisor/Coach and Mentor, defining, and developing tailored plans and customer based strategic direction to support their Agile Adoption across the enterprise and divisional organizations in both co-located and distributed environments.

2013 - 2014, Agile Program Manager and Agile Coach for the Global Project of the Year, delivered an emerging ‘new’ healthcare trend program, built using the latest architecture, delivered ahead of the expected timeline, by means of scaled agile development practices.

Publications

Custom Design client based Agile Training and Playbooks (2006 – 2023)

Enterprise Agile Portfolio (January 2013 - 2023)

Agile Role Based Training Series (January 2013 - 2023)

Valuation – Concept to Delivery (PMI) (May 2012/2023)

Key Performance Indicators and Predictive Measures - Research Report (PMI) (March 2012)

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