Tia Davis

St. Louis, MO *****

adypdl@r.postjobfree.com

+1-314-***-****

Work Experience

CNA - Certified Nursing Assistant

Advantage Home Care - St. Louis, MO

March 2022 to March 2023

Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands. Assists patients by providing personal services, such as, bathing, dressing, and grooming. Solutions Specialist

Cricket Wireless - St. Louis, MO

June 2022 to December 2022

I opened and closed the store as well as assisting customers with their inquiries and concerns, resolving technical issues and complaints, and implementing solutions for the best customer experience Retention Specialist

Communication Solutions, LLC - Springfield, MO

November 2019 to December 2020

• Presented high level customer service in an efficient manner for a cable, internet, and phone company Introduced the products and services for existing customers Responded to all queries regarding billing disputes Executed orders for new service, reschedules and saved accounts CNA - Certified Nursing Assistant

Nixa Nursing & Rehab - Springfield, MO

February 2020 to October 2020

Answering patient calls and determining how best to help them. Providing physical support for patients or residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed,

- using the toilet, walking, standing, or exercising. Production Worker

Steak N Shake - St. Louis, MO

June 2019 to December 2019

I work the drive thru shake machine front dress and back dress done a little prepping as well as served from time to time

Crew Member

Wendys - St. Louis, MO

January 2018 to October 2018

assist customers and prepare food take orders in the front as well as the drive thru bag food clean lobby and do dishes

Concession Stand Worker

Busch stadium - St. Louis, MO

March 2018 to September 2018

I prepared certain food items and rang customers out on the cash register and made sure my area remained clean and presentable

Personal Care Assistant

First Choice Home Health - St. Louis, MO

June 2016 to April 2018

I cook sweep floors make the bed do laundry help to the restroom give medication make store runs and make doctors appointments for my client

Teacher

Educare Early childcare Center - St. Louis, MO

October 2015 to December 2017

Supervise and monitor the safety of children in my care prepare meals Change the diapers of infants and toddlers. Organize activities or implement a curriculum that allow children to learn about the world and explore interests Keep records of children’s progress, routines, and interest Sales Associate

Walmart - St. Louis, MO

May 2016 to September 2017

I worked in the electronics department I explained electronic items to customers I also sold items and worked the cash register while showing great customer service skills Call Center Representative

Convergys - St. Louis, MO

July 2014 to August 2015

I worked in the home security department taking inbound calls troubleshooting customers equipment as well as walking customers through troubleshooting it themself i also sent an technician out if needed Education

High school diploma

Skills

• Personal Care

• PCA

• Home Health

• Home Care

• Customer Care

• CSR

• Call Center

• Customer Service

• Customer Support

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