Dearborn Heights, MI ***** +1-313-***-**** adypdk@r.postjobfree.com

KASSEM KHALIL

DCT Aviation, Pontiac, MI

Private Pilot, Aviation, Expected in 09/2023

This field encompasses everything there is to know about the world of planes. As a private pilot student, I am constantly trained to be in tight and stressful situations. In addition, aeronautical decision making, a crucial tool taught to every student pilot, allows me to think ahead and plan to avoid any possible issues in the future, considering the safety of others as well as proficiency in completing the job. Moreover, I tend to be empathetic with others and display the best customer service I can.

EDUCATION

Dedicated student pilot with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

PROFESSIONAL

SUMMARY

SKILLS Inventory Tracking and

Management

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● Reading Comprehension

Policy Development and

Enforcement

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● Motivational Leadership

● Improve Performance

Customer Needs

Assessments

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● Corrective Actions

Maintaining Clean Work

Areas

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● Operational Efficiency

GAS STATION MANAGER 03/2021 to 06/2023

Mobil, Dearborn, MI

WORK HISTORY

● Monitored daily cash discrepancies, inventory shrinkage and drive-off.

● Trained new employees on proper protocols and customer service standards. Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

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Scheduled employees for shifts, taking into account customer traffic and employee strengths.

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● Interacted well with customers to build connections and nurture relationships. Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

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● Implemented innovative programs to increase employee loyalty and reduce turnover. STOCK ASSOCIATE 10/2019 to 02/2021

Papaya, Dearborn Heights, MI

● Maintained effective team member communication.

● Stocked merchandise, clearly labeling items, and arranging according to size or color.

● Greeted customers and directed to requested products.

● Answered customer questions and provided detailed product information.

● Managed inventory storage in clean and organized fashion.

● Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

● Removed debris and packaging from boxes and separated for recycling or disposal.

● Readied items for sales floor stocking by affixing tags and preparing shelf labels. Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.

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Unloaded, sorted and stocked merchandise according to store layout and product placement.

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Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

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● Helped customers locate desired items and transfer oversized items to vehicles. English

Native or Bilingual

Arabic

Full Professional

LANGUAGES

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