Support Specialist It
Resume:
.
Marlene Moyer
*******.*****@*****.***
Professional Summary
I consider myself a meticulous,
adaptable, and disciplined individual
who thinks ahead and is consistently
focusing on improving myself. I have
developed strong organizational, time
management, problem solving,
computer software, and planning skills
throughout my career. My work ethic,
background and skills demonstrate my
ability to quickly fill any position. I hold
the belief that I will make a positive
contribution to your company.
Major Skills
IT Support Specialist:
Canvas – LMS (blueprints/live courses)
RingCentral, Leadsquared, Diamond
SIS, OneLogin, Zoom, Office Microsoft,
4IT Ticketing System
Profiler Tax Software
Yardi Property Software
Interest:
Nursing/Social Services
Social Media Marketing
Photography
Remodeling
Ministry
Education
Florida Gulf Coast University: Paralegal Certificate (2020) West Law: Fundamentals for Paralegal Research (2020) Jackson Hewitt: Tax Preparer 1 (2020)
Gold Coast School: Licensed Real Estate Agent (2019) Miami-Dade College: Social Work (in progress) (2017) PC Professor: MCSP and A+ Certified (2000)
Work Experience
FVI SCHOOL OF NURSING & TECHNOLOGY:
IT Support Specialist May 2022-Present
Diagnose/Resolve on-site day to day technology issues for students, Professors, and Administrators. I work diligently to help maintain the college information-system database, create user accounts, provide computer / software training. Created Blueprints and live courses on Canvas LMS) for future start students in the Allied Health, Gen Ed classes, and AS in Nursing program.
TPUSA INC – APPLE TECHNOLOGY CO.
Technical Support Specialist (Remote) 2021-2022
Tier 1 & Tier 2 & Mac 1 Advisor & Mentoring:
Diagnosing and Troubleshoot IOS, Apple, MAC, Windows devices. BERKLEY VACATION REALTY RESORT INC / TOWERS RESORTS REALTY Timeshare Sales Representative 2018-2020
Applied knowledge of sales techniques. problem solver. Positive. Patience and enthusiastic attitude, active listener. AAA APARTMENT STAFFING
Rental Agent/Office Administration 2017-2017
screened and processed lease agreements, ran background check, credit check, collect rent, managed office administrative duties. ASSISTANT PROJECT MANAGER - CONSTRUCTION
Self Employed 2011 - 2016
Managed all aspects of the project - planning, design, implementation. scheduling & quality control. Remained cost conscious in every aspect of the project.
DENNY’S RESTAURANT: franchise and corporate
Servsafe Certified Restaurant Manager 2005-2011
Supervise all areas of operation, managed up to 23 staff. Maintain standards of quality control, health, and safety procedures. Implemented customer service standards; Complied with Health and Safety legal regulations.
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