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Data Entry Customer Service

Location:
Orlando, FL
Posted:
August 03, 2023

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Resume:

RESUME

Danielle Binns

804-***-****

adypbn@r.postjobfree.com

OBJECTIVE

To pursue a challenging and rewarding career in the medical field.

EDUCATION

Harrison Career Institute, Philadelphia, PA 19103

September 2002 – June 2003

Cardiovascular Technology, graduated with a 4.0 GPA

Clinical Studies: vital signs, urinalysis, injections, glucose testing and patient preparation

Phlebotomy: tube ID and additives, centrifuging, specimen processing, order of draw, various tests and capillary sticks. Certified in phlebotomy.

EKG: lead placements, reading and interpreting waves, stress tests, pulse 02 levels, holter monitoring, mounting EKGs, electrocardiogram, and determining arrhythmias

Administrative: requisition forms, documentation ICD9 coding, and knowledge of computer operations.

John Bartram High School, Philadelphia, PA 19143

September 1997- June 2001

Academic Curriculum

EXPERIENCE

Laboratory Corporation of America

December 2008 -Present

Patient Service Center Site Coordinator: Observe and report any performance, compliance or staffing related issues to supervisors

Manage and monitor patient flow, wait times, inventory levels and information logs

Monitor monthly productivity reports and report any deviations as necessary

Address any customer service related issues in a prompt and respectful manner

Promote team work, cohesiveness and effective communication among coworkers

Perform blood collections by venipuncture and capillary techniques for all age groups

Collect specimens for drug screens, paternity tests, alcohol tests etc.

Perform data entry of patient information in an accurate and timely manner

Process billing information and collect payments when required

Prepare all collected specimens for testing and analysis

Administrative and clerical duties as necessary

Thomas Jefferson University Hospital, Philadelphia, PA

April 2004 - August 2008

Phlebotomist: Patient base consists of neonatal, pediatrics, adolescents, adult and geriatric patients;

proficient in venipuncture, also blood collection via heel stick, method for neonatal patients,

data entry,

centrifuging,

aliquot specimen,

labeling,

deliver specimen to proper department.

Glaxo SmithKline, Philadelphia, PA

June 2003 – November 2003

Clinical Technician: Duties include intravenous cannula insertion,

Venipuncture.

processing of pharmacokinetic, pharmacodynamic, and safety blood samples.

Extensive knowledge of laboratory computer system, windows, NT excel, word, and Lotas Notes

limited drug study responsibility.

SKILLS

Proficient in venipuncture

Compassionate

Expert with Pediatric care

Excellent communication skills

Multitasking skills

Prioritizing patient needs

Critical thinking skills

Experienced in hospitals, patient care centers, and client offices.

References: Available upon request.



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