Data Entry Customer Service
Resume:
RESUME
Danielle Binns
**********@*****.***
OBJECTIVE
To pursue a challenging and rewarding career in the medical field.
EDUCATION
Harrison Career Institute, Philadelphia, PA 19103
September 2002 – June 2003
Cardiovascular Technology, graduated with a 4.0 GPA
Clinical Studies: vital signs, urinalysis, injections, glucose testing and patient preparation
Phlebotomy: tube ID and additives, centrifuging, specimen processing, order of draw, various tests and capillary sticks. Certified in phlebotomy.
EKG: lead placements, reading and interpreting waves, stress tests, pulse 02 levels, holter monitoring, mounting EKGs, electrocardiogram, and determining arrhythmias
Administrative: requisition forms, documentation ICD9 coding, and knowledge of computer operations.
John Bartram High School, Philadelphia, PA 19143
September 1997- June 2001
Academic Curriculum
EXPERIENCE
Laboratory Corporation of America
December 2008 -Present
Patient Service Center Site Coordinator: Observe and report any performance, compliance or staffing related issues to supervisors
Manage and monitor patient flow, wait times, inventory levels and information logs
Monitor monthly productivity reports and report any deviations as necessary
Address any customer service related issues in a prompt and respectful manner
Promote team work, cohesiveness and effective communication among coworkers
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Administrative and clerical duties as necessary
Thomas Jefferson University Hospital, Philadelphia, PA
April 2004 - August 2008
Phlebotomist: Patient base consists of neonatal, pediatrics, adolescents, adult and geriatric patients;
proficient in venipuncture, also blood collection via heel stick, method for neonatal patients,
data entry,
centrifuging,
aliquot specimen,
labeling,
deliver specimen to proper department.
Glaxo SmithKline, Philadelphia, PA
June 2003 – November 2003
Clinical Technician: Duties include intravenous cannula insertion,
Venipuncture.
processing of pharmacokinetic, pharmacodynamic, and safety blood samples.
Extensive knowledge of laboratory computer system, windows, NT excel, word, and Lotas Notes
limited drug study responsibility.
SKILLS
Proficient in venipuncture
Compassionate
Expert with Pediatric care
Excellent communication skills
Multitasking skills
Prioritizing patient needs
Critical thinking skills
Experienced in hospitals, patient care centers, and client offices.
References: Available upon request.
Contact this candidate