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Customer Service Services

Location:
Singapore, Central Singapore Community Development
Posted:
August 05, 2023

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Resume:

Personal

Name

Kanagaambigai Sukumaran

Address

Block 683, Hougang Avenue 8, #04-

*** ********* ******

Phone number

84811997

Email

adyp59@r.postjobfree.com

Kanagaambigai Sukumaran

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Career Certicate in Airport Customer Service

GB Global Academy, Johor Bahru, Malaysia

ENGLISH COMMUNICATIONS

CUSTOMER SERVICES

INTRODUCTION TO AVIATION

AIRPORT SECURITY & SCREENING

AIRPORT GROUND HANDLING

CORPORATE GROOMING

CONVERSATIONAL MANDARIN

AIRCRAFT FAMILIARIZATION & DISASTER MANAGEMENT

TECHNICAL WRITING

LEADERSHIP & MANAGEMENT SKILLS

TWO INTERNATIONAL MODULES Changi Airport Singapore & Ho Chi Minh Vietnam (study visits) May 2017 - Sep 2017

SPM

SMK Taman Sejahtera, Pulau Pinang, Malaysia

Chairman of sports club.

Secretary of arts club and environment.

Jan 2010 - Dec 2014

Sales Promoter

U Mobile, Bukit Mertajam, Pulau Pinang

Demonstrate and provide information on promoted products/services. Distribute product samples, brochures, flyers etc. to source new sales opportunities. Work with customers to find what they want, create solutions and ensure a smooth sales process. Shows how the product works, takes questions and attempts to persuade consumers or clients to buy the product.

Dec 2014 - Mar 2015

Security Supervisor

Certis Cisco, Singapore

Greeting and providing general information to visitors, volunteers, trainers and staffs. Answering phone calls in a courteous and professional manner. Issue security badges based on complex access clearance. Inputting visitors details into tracking systems.

Conducting security screening, manual bag checks, X-ray screening for baggages, and HHMD for persons.

Monitor closed-circuit television footage to check for suspicious activities. Enforce rules, policies and procedures with staffs and visitors. Escorts LEA's to respective locations.

Handling suspicious bags and person.

Completing routine paper works. Prepare written report on regular basis (including Weekly Report, Monthly Report, Incident Report and etc.

Manage a team of security officers which meet company's policies and operating procedures. Jul 2015 - Jul 2022

Microsoft word

Microsoft Excel

Education and Qualifications

Work experience

Skills

Mr Guna

+659*******

Certis Cisco

Ms. Surenthani

+601********

adyp59@r.postjobfree.com

GB Global Academy

References



Contact this candidate