Ma. Aurea R. Cao

Objective

To secure a responsible career opportunity to fully utilize my

training, expand my learnings, knowledge, and skills, while making a significant contribution to the success of the company. Experience

September 2021 - Present

Operations Supervisor • Team Leader (ASOS)• Teleperformance March 2020–September 2021

Customer Service Representative• Care Advisor (ASOS)• Teleperformance

January 2019–March 2020

Customer Service Representative• Telstra Services to Sales (PLC) • Teleperformance

April 2018–December 2018

Customer Care Specialist• Call Center • Hi-Precision Diagnostics Center Inc.

December 2013–September 2017

Customer Service Officer• Billing and Collection Officer / Container Coordinator• DRP Logistics Phils. Inc.

Education

Tertiary - Our Lady of Fatima University

Lagro, Quezon City Philippines

Bachelor of Science in Physical

Therapy

2009-2010

Our Lady of Fatima University

Lagro, Quezon City Philippines

Associate Physiotherapy

1999-2001

Secondary - Bagong Silang High School

Bagong Silang Caloocan City

Philippines

1998-1999

Primary - Bagong Silang Elementary

School

Bagong Silang Caloocan City

Philippines

1994 - 1995

Phase 1 Package 4

Block 64 Lot 18

Bagong Silang

Caloocan City

091********

adyp4g@r.postjobfree.com

Personal Profile / Skills

Good listener – Caring and compassionate

Great Team worker – Adaptable and flexible

Excellent Interpersonal Skills – Good communicator, leadership, high integrity, works well in others, motivates and encourages

Determine and Decisive; Uses initiative to develop effective solutions to problems

Reliable and Dependable – High personal standards and attentions to detail

Identifies and develops opportunities; Innovates and makes things happen

Strong Planning, organizing and monitoring abilities – an efficient time –manager

Emotionally mature; Calming and positive temperament; tolerant and understanding

Seeks and finds solutions to challenges – exceptionally positive attitude

Critical thinker – strong analytical skills; accurate and probing References

Ms. Josephine Dela Cruz

Hi-Precision Home Service Supervisor

Hi-Precision Diagnostics Center Inc.

093*-***-****

Ms. Sherry Icasiano Delos Santos

Operations Manager

SKC Logistics Phils., Inc.

091*-***-****

Mr. Leody Galaites Zapata

Warehouse Supervisor

SKC Logistics Phils., Inc.

091*-***-****

Ms. Wenjie Maquiling Fortuna

Customer Service Representative

Inspiro Espana Manila

095*-***-****

Ms. Rose Apo

Senior BPA

Manulife Philippines

091*-***-****

Contact this candidate