Data Entry Customer Service

TSIGE TEKESTE

Alexandria, Virginia

202-***-**** (***********@*****.***)

DATA ENTRY SPECIALIST

Data Entry Clerk with 6+ years of experience verifying complex data, inputting figures into client databases at a quick pace, and maintaining the confidentiality of sensitive material. Possess an excellent understanding of Microsoft Word, Microsoft Excel, and Microsoft SQL Server Database.

Ansera MD LLC (October 2022 – Current)

Office Assistant – Doctors’ office

Answering the phone, scheduling appointments, updating patient medical records

Preparing patients for examinations, assisting the physician during examinations

Generation Junior Cloud Practitioner Program (March 2022 – May 2022)

●Participating in a 10-week Junior Cloud program, spending over 300 hours learning to deploy, configure and manage cloud infrastructure using different tools and writing basic shell scripts

●Developing knowledge of Linux, Python, AWS to support IT operation-related cloud-based environments

●Responsibility to begin with Behavioral and Mindset Skills: growth mindset, persistency, personal responsibility, adaptability, future orientation, communication, and teamwork

Right At Home (January 2021 – May 2023)

Personal Care Aide

Monitored vital signs behavior and reported them to the medical staff

Assisted clients with mobility needs, reminded and supervised medication

Ethiopian Management Institute /Addis Ababa, Ethiopia/ (January 2004 – August 2009)

Data Entry Specialist

Verified complex data, inputting figures into client databases, maintained the confidentiality of sensitive material & improved customer service efficiency & response by 20%

Completed all assigned data entry requests and tasks increased by 40%

Performed 100% customer confidence Guarantee and satisfaction by educating them on the company’s confidentiality policies and procedures regarding their sensitive information

EDUCATION

Junior Cloud Practitioner, Certification, Atlanta Technical College (2022)

Management Information Systems (MIS), Bachelor Degree (2004 – 2007)

Secretarial Science and Office Management, Associate degree (2002 – 2003)

EDUCATION ADDITIONAL SKILLS

Certified Medical Billing and Coding Specialist

Certification #L8C6T9P6

SQL Server Database Administrator

Excellent with Microsoft Office

Fast Learner

Good in Team Work

Bilingual Amharic (Ethiopia)

REFERENCE

Endalk Biratu - NOAA

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