Isaac Mendez

Location: Remote (Eastern Standard Time) Mobile: 201-***-**** E-Mail: adyoj6@r.postjobfree.com Objective

To secure an entry-level remote position in the cybersecurity field where I can apply my foundational knowledge of information security principles and technologies to help organizations protect their sensitive data and infrastructure. Seeking an opportunity to learn and grow in the field while working remotely, leveraging my strong technical skills and passion for cybersecurity to enhance the security posture of organizations. Possessing a solid understanding of networking, vulnerability management, and security tools. Eager to work with a team of experienced cybersecurity professionals to develop my skills and gain hands-on experience in the field. Education and Certifications

Gibbs College Livingston, NJ - Associate in Applied Science (March 2006) Major: Computer Network Administration

CompTIA Security+ (April 2023) License: KC0JKJJ01Q0LV6CK CompTIA Network+ (October 2021) License: C2DG10GWQZ9PFX90 CompTIA A+ (January 2019) License: Q97BQ8RX6RP0V4GS Skills

Windows 10/MacOS Linux Network Security Cloud Security

Security Operations Risk Management Threat Intelligence Encryption

Nessus Access Management Nmap Mobile Security

TCPDump Wireshark SIEM Active Directory

Experience

Cyber Security Student – Part Time – (May 2022 – Present)

• Currently studying cyber security part time. Recently obtained the CompTIA Security+ certification.

• Configured groups and performed basic administrative tasks with Microsoft Active Directory.

• Utilized TCPDump and Wireshark to capture and analyze TCP and HTTP traffic.

• Configured, updated, and enabled Microsoft Defender and Microsoft Firewall.

• Conducted vulnerability scanning with applications such as Nessus and Nmap in a controlled environment.

• Knowledgeable of recognizing and addressing potential security threats and vulnerabilities on SIEM. Hewlett-Packard – Remote

ITO Service Delivery Consultant – (May 2019 – Present)

• Act as the primary point of contact for the client regarding all HP related issues and inquiries.

• Utilize Web Jetadmin to manage and monitor all printer devices across multiple remote locations.

• Handle incident tickets on ServiceNow for end-user support and troubleshooting print-related issues.

• Coordinate and manage printer repair and maintenance services with vendor as needed.

• Maintain accurate inventory and tracking of all print-related assets, including printers, toner cartridges and consumables. Modern Meadow – Nutley, New Jersey

IT Administrator – (July 2018 – January 2019)

• Provide technical support for all Dell laptops and desktops with Windows 10 operating systems and Apple Macbook Pros with MacOS X.

• Provide administrator support for all Microsoft Office 365 software.

• Provide both admin and technical support for all Cisco Meraki equipment such as access points, switches, and routers. Dentons Global Law Firm – Short Hills, New Jersey

Technical Support Specialist – (August 2015 – July 2018)

• Provided technical support for user community including troubleshooting, installation, configuration, and maintenance of firm approved applications, end user hardware, peripheral devices, network hardware upgrades and cloud technologies.

• Set-up audio-visual equipment: including audio and video teleconferences, PowerPoint presentations and web conferences with conferencing services such as Adobe Connect & BlueJeans.

• Set-up and configure firm approved mobile devices including Android devices, iPhones, and iPads.

• Provided password management with Active Directory and imaged Dell desktops & laptops with SCCM.

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