La Kenya D. Ford

Customer Service Specialist with 20 years plus experience of Data entry utilizing my Administrative skills

Florissant, MO 63031

adyoh0@r.postjobfree.com

314-***-****

I am a Motivated and Eager Individual seeking immediate employment in the workforce, I plan to use my years of experience to find a career in which I can excel and become a valued asset to the company.

Authorized to work in the US for any employer

Work Experience

Owner

Kenya Designs 24/7 LLC - Florissant, MO

February 2017 to Present

I Create & Design personalized and customized apparel & items for any occasion. Supervisor

St. Louis County Board of Elections - St. Louis, MO November 2008 to Present

In charge of the local Election staff, voting procedures, voting security, setup & drop-off of ballots and election equipment.

Hostess/Waitress

Hollywood Casino - St. Louis, MO

January 2019 to February 2020

Greeted customers, Cashier, and served customersl at the Club ( Boogie Nights) Waitress/Server

Hollywood Casino - St. Louis, MO

January 2019 to February 2020

I attained my gaming license and worked on the casino floor & poker room, greeting and serving the customer.

Health Care Provider

Comforcare Senior Services - St. Louis, MO

August 2016 to August 2017

Assisted Ederly and or Dementia clients and they family at their homes, taking care of their healthcare needs.

Administration

Covergys - Hazelwood, MO

August 2005 to October 2014

Started as Sales & Support taking inbound and outbound calls, data entry, office procedures, collection methods, and telephone customer service.

Promoted to Admin team,assisting the Branch office, contractors, and supervisors with scheduling, confirming appointments, conference calls, and multitasking administrative skills. Head of medical records

BJC Medical group - Creve Coeur, MO

June 2002 to April 2003

In charge of Computerized Office Management- Medisoft Systems, Reports,Electronic filing of Claims, and computerized Patient Records & Retention, Account Management software, Insurance,Data Entry. Education

Licensed in Cosmetology

Diva Institute of Cosmetology - Saint Ann, MO

2017 to February 2019

NHA Certified EKG Technician, Phlebotomist, & Bloodborne pathogens in Medical

Saint Louis School of Phlebotomy - St. Louis, MO

April 2016

Certified H.I.S Medical Billing & Coding in Medical Allied Medical college - St. Louis, MO

August 2001 to October 2002

High school diploma

Normandy High School - St. Louis, MO

September 1995 to June 1999

Skills

• Phlebotomy

• Medical Billing

• Venipuncture

• Office experience

• EMR Systems

• Insurance Verification

• Patient Care

• Medical Terminology

• Medical coding

• Appointment scheduling

• Customer service

• Data entry

• Anatomy Knowledge

• Laboratory Experience

• Vital Signs

• Medical records

• Dementia care

• Management

Languages

• American Sign Language - Beginner

• Spanish - Beginner

Awards

Tuskegee airmen art award

2000

Certifications and Licenses

NHA EKG Technician

April 2016 to May 2018

Bloodborne Pathogens Training

April 2016 to April 2018

Nail Technician License

2017 to February 2019

Licensed in nail care and maintance

Cosmetology License

2017 to February 2019

Licensed in Hair, Cosmetics, Tinting & Waxing, Esthetician, Manicure and Pedicure . Groups

Air Force J.R.O.T.C

September 1995 to June 1999

Junior Reserve Officers Training Corp graduated with a scholarship Varsity Cheerleading

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