Korsica Williams
Hayesville, NC *****
*****************@*****.***
Dedicated and well-rounded medical professional with customer service experience seeks to obtain a medical assistant position with a thriving healthcare company where I can work alongside an experienced medical team.
Authorized to work in the US for any employer
Work Experience
Accessioning Clerk
PathGroup - Nashville-Davidson, TN
January 2023 to June 2023
Received and unpacked, identified which test they are used for, checked for contamination, and preserve them properly. Sorted and catalogeach item accurately to ensure nothing is misplaced or mislabeled. Visitation Screener
Vanderbilt University Medical Center - Nashville, TN May 2022 to November 2022
Ensure all employees, visitors and patients are wearing a mask and that employees have their work badges visible.
Responsible for visitation management- clinics and hospitals are currently allowing up to two visitors per patient.
Patient Care Technician
Acension - Nashville, TN
April 2022 to September 2022
provide direct and indirect health care to patients by ensuring the cleanliness of their rooms, assisting with medical treatments and basic daily needs, monitoring their health, and performing basic nursing procedures.
Medical Assistant
PatientsFirst - Nashville, TN
March 2022 to April 2022
Escorting patients to examination room, taking vitals, drawing blood, centrifugation, urinalysis, and and cross reference training for front desk duties.
Certified Medical Assistant (PRN)
Wellpath - Nashville, TN
January 2022 to March 2022
• Gathering patient's information
• Temperature screening
• Taking vitals
Administrative Assistant
Insight Global - Nashville, TN
September 2021 to October 2021
Scanning and labeling covid specimens, and data entry Medical Assistant Externship
Motley Family Medical - Brentwood, TN
May 2021 to June 2021
# Assisted with treatments ordered by provider as supervised by provider or registered nurse. Perform select clinical duties.
# Interviewed patients, measured vital signs, and recorded information on patients' charts.
# Prepared treatment rooms for examination of patients.
# Performed basic clerical duties including answering the phone, maintaining records, and filing. Night Cleaner
Sg360 Clean - Brentwood, TN
January 2020 to December 2020
# Maintained a clean and orderly environment to project the safety and health of others
# Properly cleaned and maintained housekeeping equipment
# Followed procedures for storage and disposal of trash and transports it to designated areas
# Reported maintenance concerns via work order requests to appropriate personnel Warehouse Associate
Integrity Staffing at Amazon - Murfreesboro, TN
May 2020 to August 2020
# Scanned the product with a handheld scanner and physically placing it into a bar-coded shelf location so that the product can be ordered by our customers.
# Visually inspected each item for damage prior to placing the item on a shelf
# Ensured item accuracy.
Front End Cashier
Kroger - Nashville, TN
May 2019 to January 2020
# Assisted customers by providing information and resolving complaints
# Processed and replenished merchandise, monitored floor stock, and ensured establishment was clean and inviting
# Issued receipts, refunds, credits, or change due to customers
# Maintained an awareness of all promotions and advertisements
# Received payment by cash, check, credit cards, or automatic debits, maintaining all cash Customer Care Specialist
American Home Patient - Nashville, TN
April 2018 to March 2019
# Resolved customer complaints via phone
# Utilized computer technology to handle and manage high call volumes of inbound and outbound calls
# Followed communication scripts, handling different topics, and acting as a liaison between the company and its customers
# Placed orders for patients needing O2 supplies such as tubing for portable concentrators, concentrators, portable oxygen cylinders, nebulizers, etc.
# Evaluated all documents to ensure that appropriate information has been obtained for billing purposes Dietary Aide
Signature Healthcare - Radcliff, KY
June 2017 to November 2017
# Worked with the manager and assisted in preparing snacks
# Distributed snacks to the residents
# Assisted with inventory and offered help in the kitchen Cashier
Walmart Neighborhood Market - Radcliff, KY
August 2016 to May 2017
# Assisted customers by providing information and resolving complaints
# Processed and replenished merchandise, monitored floor stock, and ensured establishment was clean and inviting
# Issued receipts, refunds, credits, or change due to customers
# Maintained an awareness of all promotions and advertisements
# Upheld communication throughout the ordering or check out process
# Received payment by cash, check, credit cards, or automatic debits, maintaining all cash Server/Hostess
Applebee's - Radcliff, KY
October 2015 to May 2016
• Greeting customers as they walk into the restaurant
• Helping guests with reservations and guiding them to their table
• Giving guests accurate wait time estimates and seating them in the waiting area
• Providing customers with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure even workload for wait staff
• Answering phones and scheduling reservations with large parties
• Serviced guests with food and beverage requests in a timely, professional, and friendly manner. Hostess
IHOP - Elizabethtown, KY
June 2015 to September 2015
• Greeting customers as they walk into the restaurant
• Helping guests with reservations and guiding them to their table
• Giving guests accurate wait time estimates and seating them in the waiting area
• Providing customers with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure even workload for wait staff
• Answering phones and scheduling reservations with large parties Sales Associate
Mapco - Madison, TN
October 2012 to January 2013
• Assisted customers by providing information and resolving complaints
• Processed and replenished merchandise, monitored floor stock, and ensured establishment was clean and inviting
• Issued receipts, refunds, credits, or change due to customers
• Maintained an awareness of all promotions and advertisements
• Upheld communication throughout the ordering or check out process
• Received payment by cash, check, credit cards, or automatic debits, maintaining all cash Education
Diploma in Medical Assisting
Remington College - Nashville, TN
October 2020 to June 2021
B.S. in Medical
Grand Canyon University - Phoenix, AZ
October 2018 to January 2019
Associate in Science (AS) in Health Science
Ultimate Medical Academy Health Sciences - Clearwater, FL August 2016 to December 2017
Skills
• Electronic Health Records
• Patient Registration
• EHR / EMR
• Medical Billing
• Anatomy & Physiology
• Medical Records Management
• ICD-9/ICD-10
• Office Accounting
• Medical Administrative Assistant
• Microsoft Office
• Medical Terminology
• Warehouse Experience
• Patient Processing
• Call Center
• Typing
• Computer literacy
• Medical office experience
• Hospital experience
• Customer service
• Administrative experience
• Data collection
• Documentation review
• Windows
• Time management
• Vital signs
• OSHA
• Restaurant experience
Certifications and Licenses
Certified Medical Assistant
CPR Certification
BLS Certification
AED Certification
CCMA Certification