High School Staff Member

Chris Soeder

Mount Washington, KY ***** • 502-***-**** • ********@*****.***

Professional Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Skills

Hospitality Management

Regulations Compliance

Stamina and Endurance

Engaging Customers

Inventory Management

Managing Props

Strategic Planning

Digital Content Platforms

Work History

Server/Head Bartender, 11/2016 to 04/2023

Outback Steakhouse – Louisville, KY

Served food and beverages promptly with focused attention to customer needs.

Worked with POS system to place orders, manage bills, and handle complimentary items.

Cultivated warm relationships with regular customers.

Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Set positive tone for entire dining experience as first point of contact for incoming guests.

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Supported needs of several person wait staff who attended to specific needs of countless customers daily for casual dining restaurant with social relevancy and intentionality.

Grill Operator, 01/2014 to 11/2017

Texashouse Roadhouse – Louisville, KY

Oversaw care and maintenance of kitchen equipment.

Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.

Cleaned and maintained kitchen equipment regularly.

Prepared average of [Number] orders each shift.

Grilled meats and seafood to customer specifications.

Manager, 05/2009 to 07/2013

Qdoba Eats – Louisville, KY

Managed and motivated employees to be productive and engaged in work.

Accomplished multiple tasks within established timeframes.

Maintained professional, organized, and safe environment for employees and patrons.

Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Cross-trained existing employees to maximize team agility and performance.

Onboarded new employees with training and new hire documentation.

Controlled costs to keep business operating within budget and increase profits.

Manager, 04/2000 to 06/2008

Outback Steakhouse – 6 Units, 5 States

Managed and motivated employees to be productive and engaged in work.

Accomplished multiple tasks within established timeframes.

Maintained professional, organized, and safe environment for employees and patrons.

Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Evaluated employee performance and conveyed constructive feedback to improve skills.

Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Assisted in organizing and overseeing assignments to drive operational excellence.

Education

Some College (No Degree): General Studies

University of Louisville - Louisville, KY

High School Diploma: 05/1990

Seneca High School - Louisville, KY

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