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Customer Service Team Member

Location:
Katy, TX, 77494
Posted:
August 02, 2023

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Resume:

Brittany Jackson

Houston, TX

Authorized to work in the US for any employer

Work Experience

Tanker Truck Driver

Schneider Bulk - Houston, TX

May 2022 to Present

Otr tanker hazmat driver

Have all endorsements

Learning Ambassador

Amazon - Houston, TX

October 2020 to April 2022

My role as an Ambassador is to assist and instruct warehouse associates on how to properly execute daily tasks in order to maintain company standards and customer satisfaction. In addition my role as an ambassador includes taking on various indirect roles to institute timely processing of incoming freight. Freight Team Associate

Home Depot - Houston, TX

April 2018 to February 2022

I switched from a daytime sales associate to a team member on the nightly freight team.

• Handling merchandise

• Loading & unloading trucks

• Coach & mentor new team members

Package Handler

UPS - Houston, TX

December 2018 to March 2019

• Load & unload trucks

• Sort incoming packages

Team Member

Slim Chickens - Cypress, TX

January 2017 to May 2017

I worked the drive thru and front counter

I helped prepare food for customers

Crew Member

VERTS Mediterranean Grill - Houston, TX

March 2016 to December 2016

Prepared and served food to customers, helped maintain upkeep and cleanliness of the store Cashier/Customer Service

Kroger Stores - Houston, TX

October 2015 to March 2016

• Cash handling

• Worked in bakery

• Worked in fuel center

• Worked in deli

• Stocking & merchandising for freight team

Education

Associate of Visual Communication in Animation

Lone Star College System - Kingwood, TX

August 2018 to January 2020

Commercial Driver's License (CDL)

Class A

Expires: December 2027

Endorsements: H (Hazardous Materials) - N (Tank vehicles) - X (Tank + Hazardous) - T (Double/triple trailers)

Skills

• Customer Service (3 years)

• Freight Experience (6 years)

• Commercial Driving (2 years)

• Driving (1 year)

• Tractor-Trailer (1 year)

• Tanker Experience (1 year)

• Load & Unload

Certifications and Licenses

Driver's License

Assessments

Forklift safety — Proficient

June 2020

Best practices and safety hazards in forklift operation Full results: Proficient

Customer Service Skills — Proficient

September 2018

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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