Customer Service Support

Aryonna Coleman

*** ******* **. *********, ** ***01 adyocm@r.postjobfree.com 903-***-****

EDUCATION

Buffalo High School Buffalo, Texas May 2022

EXPERIENCE

Taco Bell Buffalo, Texas May 2020 - September 2021

Customer Service and Food Expertise

● Handle customer complaints, and provide appropriate solutions and alternatives within the time limits

● Helped guests by taking their food and beverage orders, undertaking room services, and processing payments for goods and services which may be cash or card payments.

● Clean and organize eating, service, and kitchen areas

Starbucks Palestine, Texas September 2021 - December 2022

Barista

● Communicate with customers regarding orders, comments, and complaints..

● Prepare daily drink items, and cook simple foods and beverages, such as sandwiches, salads, or coffee using proper safety precautions and sanitary measures.

● Maintained high standards of customer service during high-volume, fast-paced operations

Certified Barista Trainer

●Train barista’s step by step on how to make drinks and how to communicate with customers efficiently.

●Trains and certifies all newly hired Starbucks partners through the Barista Certification process and how to provide premium quality products.

●Ensures daily time, temperature, transfer and waste controls are followed and lead trainee’s in accordance with Starbucks Culture and Values.

SKILLS

●Computer Skills- Docs, Adobe, Spreadsheets, Word

●Strong customer Service Skills

●Communication skills

●Customer Support

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