Post Job Free

Resume

Sign in

Patient Care Customer Service

Location:
Wallingford, CT
Salary:
20.00 per hr
Posted:
August 02, 2023

Contact this candidate

Resume:

Anita Jones

Unit Secretary / Patient Care Technician / Monitor Technician

860-***-****

adyobz@r.postjobfree.com

** ***** **** ****, ********, CT 06442

Summary

Compassionate and attentive healthcare worker for 15 years, with 7 in a hospital setting. Proficient in patient care, administrative duties, as well as cardiac arrhythmia recognition and reporting. Experienced in training and mentoring new staff and colleagues. Excellent communication & interpersonal skills that leave a lasting impression. Skilled in Telemetry with Monitor Technician experience. Flexible and comfortable working as a float and part of a dynamic team. Private Duty (Part-time), Essex, CT 2018-Present

● Maintain a safe, secure, and healthy environment for the patient(s)

● Monitor patients mental, physical, and behavioral well being by observation, tracking of intake, and interactions

● Record and manage patients medical appointments

● Administer medications

● Privilege patient support through assisting with household duties and needs

● Engage physical in mental enrichment and/or physical activities

● Establish rapport with clients family, and effectively communicate care plans Middlesex Hospital, Middletown, CT

Unit Secretary -Critical Care Unit 2020-2022

● Proficient typing, calendar management, and exposure to Microsoft Office

● Answered, screened, and directed incoming calls

● Completed processing of admissions, discharges, and transfers of patients

● Scheduled appointments for inpatient or outpatient procedures

● Created staff schedules for our unit

● Professional oral communication and phone etiquette

● Managed patient filing, applied charges, and kept accurate records

● Maintained optimum confidentiality and compassion Monitor Technician -Critical Care Unit 2020-2021

● Well versed in customer service, patient care, and arrhythmia recognition.

● Partners with nurses and the treatment team to ensure that care is performed with attention to quality and detail.

● Familiar with hospital policies, procedures, and expectations.

● Reports to the manager of the Critical Care Unit.

● Thrives in fast paced environments and is easily adaptable. Patient Care Technician (Part-Time) -Critical Care Unit 2015-2021

● EPIC Training completed

● Managed unprecedented work conditions while caring for the Critical Care patients during the pandemic of COVID-19

● Awarded CCU Team of the Year in 2020

● Understand vital signs (temperatures, blood pressures, pulse, oxygen)

● Completed ADL on all patients (hygiene, bathroom, grooming,etc)

● Assisted Nursing with basic treatments and prepared supplies

● Ensured all rooms were prepped for admissions

● Provided patients with the support and met their needs while in our care

● CPR certification

Homecare

Seasoned knowledge with working independently in private homes and in skilled facilities. Comfortable working in the home setting with one-to-one care, as well as with several patients. Experienced in caring for clients with physical and mental disabilities. Well versed in family centered care and customer service. Essex Meadows, Essex, CT

Certified Nurses Aid / Nursing Assistant 2010-2015

● ADL of all patients (hygiene,bathing, grooming)

● Engaged patients in activities for enrichment

● Kept resident’s rooms tidy and clean

Naval Submarine Base, Groton, CT & Mohegan Sun Casino, Uncasville, CT Security / Public Service 1997-1999

● Prepared shift reports for supervisors

● Comfortable with interactions with individuals in structured environments

● Gained familiarity with coding and language required for public service Education

Business Administration Bachelor's Degree (*currently enrolled/ in undergrad) Monitor Technician Telemetry Certification 2017

Patient Care Technician Certification 2014

Graduate of Certified Nurse Assistant Program 2007 Graduate of Valley Regional High School (Deep River, Connecticut)

**References furnished upon request**



Contact this candidate