Key West Data Entry

MANDY McINTOSH

**** ******* **., #*

Key West, FL 33040

305-***-**** / ***********@*****.***

PROFESSIONAL SUMMARY

• Competent and experienced data entry and computer software programs.

• Effective and calm external and internal multi-tasker. Calm under pressure.

• Completes tasks in a timely manner; independently and collaboratively, internal or external.

• Handles time management requirements proactively.

• Work well with others, whether at entry level or in supportive function.

• Provide excellent support to a higher level position in a preparatory and assistive role.

SKILLS

• Windows 10 Systems

• Customer Services & Satisfaction

• Accounting, Auditing, Payroll

• Friendly / Outgoing

• Calm under Pressure

• Cash Handling Procedures

• Conflict Resolution

• Excellent Communication

• Certified by Starbucks Corporate as

Barista and in customer services

• Payables and Receivables

• Open and Close Store

• Lead development

EDUCATION

GED 1994, Key West High School, 2100 Flagler Avenue, Key West, FL 33040. EXPERIENCE

Barista - February, 2016 to Present

Starbucks - Key West, FL. Job duties: required certification as a Barista per Corporate policy; prioritized drink requests while managing interruptions and professionalism; provide health information on coffee bean and bulk tea products, including ordering for work site; daily. Provide pairing and match suggestions to increase sales; restock supplies including providing management with weekly reorder information; operate drive-through window, including cash handling, etc. Open and close store ensuring all health and safety issues are complied with at all times.

Office Manager - November, 2011 to Present

Anchor Towing - Key West, FL. Duties include processing payments and invoices; use of QuickBooks and Tow-Books for dispatching and daily operations; assigned after hour dispatch rotation bi-weekly; general office management duties including inventory and supply control; management and support for all tow operators in the field as well as the business owner representatives.

1994 to 2011: I was a full-time mom and did not work until my children were school-age.

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